Shift Supervisor / Manager

Position Overview: Responsible for ensuring that company goals and priorities and carried out for each shift. Customer service is top priority and this team member has a huge responsibility to help build the business. Must be personable, energetic and able to thrive in a fast paced environment. Must respond positively to constructive criticism.

Accountabilities

• Ensures proper sanitation and food handling
• Food & Beverage Quality Assurance
• Accurate Food Presentation
• Menu Knowledge
• Prepared, in uniform & Punctual for Shift
• Welcoming
• Friendly & Attentive Customer Service
• Responsible Cash Handling
• Service Speed
• Store Events Spokesperson
• Order Accuracy
• Cleanliness

Responsibilities

• Team Player
• Team Communication
• Performs assigned tasks
• Continuous development of food & beverage product knowledge

Knowledge, Skills, Abilities

• Customer Service Skills
• Basic Mathematical Computations Skills
• Ability to maintain Professionalism at all times
• Ability to communicate clearly
• Ability to work well with others
• Ability to multi-task