Description

Job Title: Juvenile Remediation Case Manager

FLSA Status: Non-Exempt

Reports to: Program Supervisor

Department: Clinical

Preparation Date: May 2022

CENTERS MISSION AND VISION:

The mission of Prestera Center is a united effort dedicated to helping people achieve their full potential and to be the preferred choice for behavioral health services.

JOB SUMMARY

The Juvenile Remediation Case Manager works with juveniles identified through the courts to create opportunities for the juvenile to attain trial competency by understanding the court processes by providing the individual with a set curriculum provided by consultants for the program. The Juvenile Remediation Case Manager will refer and link the individual to clinic and supportive services as identified as a need through this process to assist them in being able to improve their overall physical, emotional thereby creating a better opportunity for them to achieve competency. The JM Case Manager works in the office, community, and in homes.

DUTIES AND RESPONSIBILITIES

• Engages, collaborates, andcommunicates effectively with consumers and families, courts, physicians, health care providers, and team members.
• Completes the defined attainment curriculum with each juvenile assigned within a 3-month period unless extenuating circumstances exist. Additional 3-month extensions have to be approved by the court.
• Utilizes screenings and assessments to assist with identifying needs of the individuals when issues present during curriculum education and check ins.
• Works with family members to assist with process of competency attainment as needed.
• Provides monthly summary comprehensive reports to the courts for each juvenile in the program.
• Provides a comprehensive report to the court once the education curriculum has been completed.
• Utilizes screeners and assessments to determine consumers progress in treatment if needed.
• Ensures that quality customer services are provided and documented appropriately per policy; utilizes consumer satisfaction surveys with individuals in the program.
• Maintains a working knowledge of Center policies and procedures, and other regulatory bodies governing Presteras service delivery; documents according to policies and protocols.
• Provides crisis assessment, intervention and develops crisis safety plans as indicated.
• Attends all center meetings/trainings as assigned.
• Adheres to confidentiality, HIPAA, and risk management policies and procedures including but not limited to completing Incident Reports.
• Utilizes technology provided to perform job efficiently and effectively; utilizes telehealth to reach juveniles when it best meets the needs of that individual.
• Works with supervisor to ensure review of all reports that go to the courts.
• Participates in other functional work by participating in related projects, as applicable and directed by Center leadership

SUPERVISORY RESPONSIBILITIES

• No direct supervisory responsibilities are required.

Qualifications

QUALIFICATIONS AND REQUIREMENTS

EXPERIENCE, KNOWLEDGE, AND SKILL REQUIREMENTS:

• Experience with court system preferred.
• Experience or passion to work with youth.
• Possesses a valid driver's license.
• Knowledge of community resources preferred.
• Ability to learn, navigate, and work daily in the EHR system effectively.
• Must have a high level of interpersonal skills to handle sensitive and confidential situations.
• Possess strong written and verbal communication skills in conjunction with strong time management and organizational skills.
• Ability to take initiative, complete tasks with workflows and be creative in day-to-day interactions.
• Proficient in Microsoft Office applications, especially Microsoft Word.
• Must be able to lift up to 10 lbs.

EDUCATION AND TRAINING REQUIREMENTS:

• Bachelors Degreein social service or related field

DISCLAIMER

• This job position performs other assignments and other duties and may change as deemed necessary by Prestera Center. I have read this job description and fully understand the requirement set forth therein. I hereby accept the position and agree to perform the identified essential functions in accordance with established policies and procedures.

  It is the policy of Prestera Center to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. This policy relates to all phases of employment, including, but not limited to, recruiting, employment, placement, promotion,

  transfer, demotion, reduction of workforce and termination, rates of pay or other forms of compensation, selection for training, the use of all facilities, and participation in all company-sponsored employee activities. Provisions in applicable laws providing for bona fide occupational qualifications, business necessity or age limitations will be adhered to by the company where appropriate.