Our company is growing rapidly and is searching for experienced candidates for the position of billing & collections. The description below represents our ideal list; however, consideration is provided to candidates with sufficient experience and talent. The Billing & Collections position provides input into the continuous improvement of business processes and procedures and participates as part of the team in generating invoices and collecting payment from patients as they receive the goods and services provided by the organization. The Billing & Collections position maintains an organized accounting ledger for patients’ treatments provided through the medical management software.

Collections Duties & Responsibilities

Utilize on a daily basis QuickBooks for billing (minimum 5 years experience required)

Manage daily functions and procedures of Billings & Collections Department

Execute the day-to-day activities related to the creation of patient invoices.

Execute the day-to-day activities related to the collection of payment for services rendered.

Support Billing Supervisor in the processing of invoices ensure collections are posted.

Receive, review and process invoices for approval, including the cutting of checks for vendor payments as they arise within the normal operations.

Provide support and act as backup to administration staff as needed with heavy patient flow.

Monitor aging invoices via weekly reports to be submitted and reviewed by Management.

Perform complex account reconciliations utilizing agreement, industry and systems knowledge and take corrective action (adjustments, cash application corrections,) in accordance with established processes and policy.

Collect payment information for clients and efficiently process credit cards transactions and provide receipts as needed.

Communicate with patients / clients.

Ensure all collections are applied to a customer’s invoice by current month end in an accurate manner and in accordance with establishes processes and policy.

Timely collection of all past due items (Rental, Tax, Usage, Late Fees.)

Ensure that all attempts to recover outstanding debtor accounts are pursued with the highest levels of urgency.

Notate debtor account accurately every time an attempt has been made to contact the debtor.

Maintain and update debtor account information.

Provide immediate feedback to management regarding accounts that are "Special handling.”

Adhere to departmental lunch and break schedule.

Evaluate and conduct bi-annual appraisals.

Billing & Collections Qualifications

Qualifications for a job description includes education, certification, and experience:

Licensing or Certifications for Collections – as provided.

Education for Collections - Bachelor's and/or College Degree in Accounting, Business, Finance, Education, Associates, Business/Administration, Management, Economics, Technical, Communication

Qualifications for Billing & Collections

Strong interpersonal, verbal and written communication skills with the ability to deal with difficult customers professionally and represent the company well

A proven track record in credit management and/or collections

Bending/stooping and squatting/crouching

Kneeling, grasping

Reaching outward, reaching above shoulder

Skills for Collections

Desired skills for collections include:

Administrative knowledge of healthcare insurance industry products and services

Efficient use of EMR software programs for processing of bills and collections

Spreadsheets, Word processing, Email applications, Excel

HIPPA Regulations

Store products and services to build sales and loyalty

Desired experience for collections includes:

Work with Manager to prepare materials for Accounting, Sales and Legal executives

Analytical thinker, self-motivated and team player

Fluent in English

Works well independently as well as with a team

Oversee cash inquiries, statements and refunds

Job Types: Full-time, Part-time

Pay: $25.00 - $30.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule
• Paid time off
• Tuition reimbursement

Schedule:

• 8 hour shift

Experience:

• medical billing: 4 years (Required)

Work Location: In person