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The HR Assistant is responsible for performing clerical tasks within the office to support daily operations. Duties include answering and transferring phone calls to employees, sorting, and delivering mail to employees, and greeting visitors when they arrive for meetings with management or sales staff.

Responsibilities:

• Directing visitors to the correct personnel/office

• Answering customer questions, providing information, taking, and processing orders, and addressing complaints

• Answering phone calls and calling customers and vendors to follow up on appointments and deliveries

• Perform administrative duties, such as maintaining employee database and sorting emails for the HR department

• Submit online job postings, shortlist candidates, and schedule job interviews

• Ensure smooth communication with employees and timely resolution to their queries

• Assist HR Director in other duties as needed

Qualifications:

• Must have at least 1 year of relatable experience

• Verbal and written communication skills to interact clearly with customers, vendors, and other employees; excellent phone and email etiquette is a must.

• Organization skills to keep accurate records and find important information quickly.

• Time management skills to prioritize and complete a wide variety of tasks throughout the day.

• Patience and listening skills to respond appropriately and interact positively with upset customers.

• Interpersonal skills to create a pleasant experience for all customers, such as being personable and attentive.

• Proficient in Microsoft applications (such as Teams, Word, and Excel)

• Ability to communicate in Spanish is a plus.

• Experience in ADP Workforce or other similar Payroll/HRIS systems is preferred.

Benefits:

• Health, Dental and Vision available after 60 days