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As a Service Advisor, your responsibilities include overseeing service orders and flow of the service drive to ensure customers receive prompt, courteous, and effective service. Responsibilities include the following (additional duties may be assigned):
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
Ensure the daily inventory of technicians' time is consistently sold to service customers.
Distribute work between technicians efficiently.
Answer technical questions about vehicle problems, warranties, services, and repairs.
Maintain Customer Satisfaction scores at or above company standards.
Assist in diagnosing vehicle problems; order parts and tools as necessary.
Reinforces company policies and adheres to company standards.
Encourages compliance with applicable laws and regulations.
Maintain good working relationship with factory(s) and foster positive employee relations.
Other
Consumer Services
$47k-63k (estimate)
01/20/2024
05/14/2024
premierautomotive.com
NEW MARKET, MN
50 - 100
Private
$10M - $50M
Consumer Services
The job skills required for EXPERIENCED SERVICE ADVISOR include Customer Service, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be an EXPERIENCED SERVICE ADVISOR. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by EXPERIENCED SERVICE ADVISOR. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for EXPERIENCED SERVICE ADVISOR positions, which can be used as a reference in future career path planning. As an EXPERIENCED SERVICE ADVISOR, it can be promoted into senior positions as a Shop Service Technician, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary EXPERIENCED SERVICE ADVISOR. You can explore the career advancement for an EXPERIENCED SERVICE ADVISOR below and select your interested title to get hiring information.