General Manager

Position with Brandon G. Thompson Funeral Homes
Hammond, Ponchatoula & Denham Springs, LA

Are you ready to grow your career by leading a talented team and making critical decisions for a premier funeral home? Elevate your career by joining our esteemed funeral home as General Manager.

This opportunity is tailor-made for management professionals, with or without previous experience in the funeral profession, who are looking to amplify their influence, extend their expertise in management, and navigate the exiting path of operational excellence!

TO APPLY:

If you are interested in bringing your talents to our team, please email your resume and completed application to bgt@thompsoncares.com.

What you will accomplish and how you are primed for success:

• Use and train staff on the Thompson Cycle of Excellence. Brandon G. Thompson Funeral Home provides a powerful model to ensure you have a clear framework for management.
• Instill positive morale and teamwork within the organization. This is where your positive attitude, superior evaluative practices and keen eye for personnel development will serve you well!
  • Conduct regular staff meetings
  • Share monthly survey results with employees
  • Communicate mission statement, core values, and best practices
• Demonstrate local leadership and good communication with community members, leaders, clergy, hospitals, nursing homes, hospices, cemeteries, crematoria, etc. This collaboration will provide you with needed insights to grow local market share.
• Support, encourage and provide coaching to all personnel to ensure the highest quality and most professional service
• With frequent access to consult with the owners, you will grow professionally as you participate in the development and implementation of short and long-term goals, objectives, policies, practices and strategies.
• Achieve excellent Client Family Survey results, per the established goals
• Consistently exhibit a confident spirit, and demonstrate a high sense of ownership in the execution of all responsibilities
• Demonstrate a commitment to continuous service enhancement and to increasing the value of service
• Ensure adherence to all company policies, procedures, core standards, and compliance matters
• Objectively assess and document staff for performance evaluation, including direct observation, sitting in on arrangements and use of role-playing
• Identify and resolve any substandard performance issues

Skills you have to make you a success:

• Five or more years of leadership or management experience, preferably in the funeral profession
• Ability to respond to inquiries or complaints with a high degree of professionalism
• Exhibit excellent oral and written communication skills along with strong interpersonal skills
• Ability to write required reports and correspondence
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
• Ability to creatively problem-solve, analyze technical and financial reports and draw valid conclusions
• Practical knowledge of basic computer skills

SALARY AND BENEFITS:

• Competitive salary based on experience ($70,000-$100,000, annually)
• Medical Insurance
• Life Insurance
• Paid Vacations and Personal Days
• Retirement Plan
• Uniform Plan
• Bonus Program
• Paid Continuing Education Training

TO APPLY:

If you are interested in bringing your talents to our team, please email your resume and completed application to bgt@thompsoncares.com.