RideNow Powersports Concord, a subsidiary of RumbleOn, is seeking a positive and energetic Internet Sales Manager to convert leads and drive customer loyalty!

If you are an exceptional listener, an ace on the phone, and have handled internet sales leads in a dealership environment, we want to talk to you! Throw in a passion for motorcycles and powersports and you may just be the perfect fit for this team!

The ideal candidate will either have experience selling motorcycles and powersports, or be willing to learn!

Responsibilities:

• Manage incoming phone calls and internet leads with requests about Powersports Vehicles.
• Set and Confirm sales appointments and perform long-term follow-up on all unsold customers.
• Answer incoming calls & respond to internet inquiries promptly with courtesy, honesty, accuracy and professionalism - If you cannot answer the question, make an honest effort to ensure you get the answer from the right source (no matter what they need).
• Communicate effectively with customers according to their preferred method of communication (phone, email, text) with exceptional email/writing skills.
• Customer follow up and retention- Follow up with all unsold prospects daily and stay in contact with sold customers.
• Keep abreast of incoming inventory and be able to operate software to locate our vehicles quickly and efficiently.
• Data Entry- Maintain accurate and thorough customer information and all interactions with guests into the CRM
• Assist with growing a team under you once our new location is receiving enough leads to add assistance
• Perform other job-related duties as assigned