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Field Service Technician
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$54k-71k (estimate)
Full Time 5 Days Ago
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Power Innovations International is Hiring a Field Service Technician Near American Fork, UT

Job Description

Job Description
Salary:

Work with Power Innovations’ internal RMA Lab, and Managers to support RMA replication, root cause, and corrective action on standard customer RMA’s. Ensures that customer requests are met in a timely manner. Assist in an engineering capacity with Quality Control/Quality Assurance, which analyzes and reports on production reliability failures and identifies the root cause of failures in order to develop and recommend solutions.

Ability to obtain a valid passport, be able to travel overseas and be allowed onto US military bases preferred, but not required.

· Service Calls

o Travel and complete all assigned service calls

o Document all work in Microsoft Dynamics 365 with an attached service report

o Complete necessary paperwork

o Assure that the ticket is closed

o Metrics

§ Add all files and reports to Microsoft Dynamics 365 within a week of completing service call

§ Tickets closed

· Preventive Maintenance

o Travel and complete all assigned PMs

o Document all work in Microsoft Dynamics 365

o Complete necessary paperwork

  • Assist Operations and Engineering as needed
    • When requested, assist operations and other departments on special projects or product assembly
    • Program, troubleshoot, and verify equipment user interfaces post assembly
    • Train production personnel on programming equipment before QA/QC

Job Summary

JOB TYPE

Full Time

SALARY

$54k-71k (estimate)

POST DATE

04/29/2024

EXPIRATION DATE

05/16/2024

WEBSITE

power-innovations.com

HEADQUARTERS

AMERICAN FORK, UT

SIZE

50 - 100

TYPE

Private

CEO

ROBERT L MOUNT

REVENUE

$10M - $50M

INDUSTRY

Durable Manufacturing

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