• $50-55k plus bonus
• Hybrid Remote – Must reside in Chicago area.

Potbelly Sandwich Shops, where Good Vibes and Great Careers are a way of life! Come Build the Potbelly Nation with us.

Potbelly got its start in 1977 as a small antique store that turned into a lines-out-the-door neighborhood sandwich shop. Before you knew it, we were serving up delicious food in a fun environment at more than 400 shops across the United States.

We continue to wake up every day with one goal: Make people happy through good vibes and delicious craveable food. Put those awesome ingredients together, and there’s no telling what we’ll cook up next!

Medical, Dental, Vision, Domestic Partner Benefits, Spouse & Children Benefits, 401k with a match, Flexible Spending Account, Paid Time Off, Incentive Bonus Plan, Paid Holidays, Short-Term Disability, Long-Term Disability, Life/AD&D Insurance, Home office allowance, Cell phone allowance, Internet allowance, mileage reimbursement, AMEX travel card provided.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Job Title: Facilities Coordinator

Department/Function: Facilities

Location: Support Center

Reports to:

Sr. Facilities Manager, Operations Facilities/Property

Job Level - 2

Full-Time

Exempt

Travel Requirements:

Rarely

The Facilities Coordinator will play a key role in driving our R&M expenses downward through, work order management, vendor management, full proposal review to include an awareness of time needed to complete a Preventative Maintenance & repair work order and current parts costs and bringing new and innovative ideas to the table. The Facilities Coordinator will also provide support to the field.

The Facilities Coordinator will develop strong vendor relationships, be responsible for specific categories as determined by Sr Facilities Manager, assist in creating, developing, and implementing facility guidelines. The individual will support all company driven initiatives. They will act as back up to Sr. Facilities Manager and Facilities Team as needed.

Some of the main responsibilities of the Facilities Coordinator include managing the PM Expense & budgets, contributing to Vendor performance management, work order flow management, proposal review, review and process invoices, special projects preparing monthly reports and facilitating overall communication to the field pertaining to facility management initiatives.

This position is measured by time to complete work orders, budget expense and P&L line items.

FOCUS

Specific Responsibilities

• Manage the maintenance of fully functional and compliant facilities, as well as assist in the annual plan and budget for responsible regions and or categories.
• Maintain tracking reports on budget management for unplanned maintenance, contractual maintenance programs, special projects, and review/approval of all invoices pertaining to the same.
• Complete review of proposals prior to approval
• Maintaining and updating “Parts Listings”
• Become proficient in knowledge of all PB shop related equipment – to include, but not all inclusive, refrigeration, HVAC, hot water heaters, doors and locks, grease traps and plumbing.
• Knowledgeable of time needed to complete needed repairs.
• Assist in vendor post-work verifications and regular vendor performance review.
• Manage services of third-party contractors as well as monitor their daily performance and PM completion within allotted time.
• Ability to communicate with customers (operations team) to identify specific and general facility needs to better service the shops.
• Working knowledge of applicable regulations, standards, and safety practices.
• Available to be ‘On-Call’, monitoring MOL as assigned 24/7 or to respond to emergency scenarios from shop or vendors
• Assist with any other Facilities related duties as requested

ESSENTIAL PHYSICAL FUNCTIONS

• Must have the ability/stamina to work a minimum of 50 to 55 hours a week.
• Ability to lift a minimum of 50 pounds, frequently.
• Ability to travel in the field as needed.
• Will frequently reach, feel, bend, stoop, carry, finely manipulate, and key in data.
• Must be able to work in both warm and cool environments, indoors and outdoors.
• Must be able to tolerate higher levels of noise from music, customer, and employee traffic.
• Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish.
• Ability to support several fast-paced, high-volume, customer-focused shops through organization and coordination of schedules, supervision and counseling of employees, problem-solving, maintaining cleanliness, and providing great customer service.
• Must be able to engage in problem-solving skills to help identify and solve potential issues in the field.
• Must be able to communicate heavily with employees and Support Center and Zone Team members through telephone, e-mail and in-person communications.

EXPERIENCE, EDUCATION AND BEHAVIORS

• Must represent The Potbelly Advantage and Our Values.
• Education: High School diploma or equivalent associate degree preferred
• Experience: 5 years in general facilities maintenance/management preferred, with restaurant industry experience, particularly refrigeration, being a definite a plus. Experience in workflow management systems.
• Skills: Excellent organizational and time management skills; Ability and desire to work with minimal guidance; Strong initiative, Outgoing and enthusiastic and fun, Strong written and oral communication skills, Detail oriented. Microsoft Word, Strong Excel, PowerPoint and Workflow Management System.
• Must have strong interpersonal skills and have the ability to build strong relationships with vendors, landlords and city government contacts.
• Ability to manage and adhere to budgets.
• Qualities: Passionate, energetic, flexible, highly motivated, and must be able to work independently.
• Must be willing to work non-traditional hours.