11 Cocktail Server Jobs in Milwaukee, WI
Potawatomi Bingo Casino is Hiring a Cocktail Server Near Milwaukee, WI
UP TO $1,000 SIGN-ON BONUS
Potawatomi Hotel & Casino (PH&C), owned by the Forest County Potawatomi tribe, is one of the most comprehensive, state-of-the-art entertainment properties in the Midwest, including slot machines, table games, poker tables, bingo, off-track-betting, a theater, event center, award-winning restaurants, full-service catering, and a luxury hotel, with a variety of business meeting and special occasion venues. In addition to being the premier entertainment destination in the Midwest, PH&C sets the bar high for responsible citizenship through its dedication to charitable giving, responsible gambling, and sustainability.
PH&C operates on growth-oriented Mission, Vision, and Values statements that emphasize providing opportunities, being the premier entertainment destination in the Midwest, and most importantly, acting with integrity in everything that we do. While carrying out the job duties listed below, the Cocktail Server will contribute to our continued success by demonstrating unsurpassed guest service, a high level of integrity and ethical standards, and personal and professional dedication to our Mission, Vision, and Values.
Principal Duties and Responsibilities (*Essential Functions)
- Take and serve beverage orders accurately.
- Greet guests with a friendly expression of acknowledgement. Assess, anticipate, and attend to guest needs or concerns in a prompt and courteous manner.
- Operate and clean all equipment in service stations, including beverage dispensing systems and coffee machines.
- Use point-of-sale (POS) system to accurately enter orders, dispense correct change, and process credit card and other payment transactions. Ensure proper procedures are followed for handling of financial transactions, including balancing bank to sales report.
- Monitor responsible alcohol service to guests.
- Maintain a clean, well-stocked, and safe working environment.
- Maintain complete knowledge of beverage selections, specials, promotions, events, and policies.
- Maintain thorough knowledge of casino and hotel in order to answer guest inquiries and provide directions.
- Work at other venues as assigned, based on business needs.
- Perform job duties in full compliance with departmental Internal Controls, policies, procedures, and regulations.
- Perform other duties as assigned.
- A high school diploma or equivalent and 6 months previous high volume alcohol serving experience are preferred. Cash handling experience is preferred.
- Experience with point-of-sale (POS) systems is preferred.
- The ability to successfully achieve Responsible Alcohol and ServSafe certifications within 90 days.
- The ability to maintain discretion in handling confidential information.
- The ability to interact with guests and team members professionally.
- The ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays.
- While performing the duties of this job, the team member is frequently required to talk, hear, walk, climb, balance, stoop, kneel, crouch, stand, sit, and move freely throughout the property for duration of scheduled shift. The team member is frequently required to use hands to handle or feel objects, tools, or controls, and reach with hands and arms. The team member must be able to operate a point-of-sale (POS) system. The team member will be required to lift, carry, push, pull, or move objects up to 20 pounds on a regular basis and up to 60 pounds occasionally, with assistance. Team member must wear all required Personal Protective Equipment (PPE) while performing job duties. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
Working Conditions
The noise level is usually moderate to loud. When on the casino floor, the noise level increases. The facility is not smoke free.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all qualifications, responsibilities, duties, and skills required.
Job Summary
Full Time
$18k-23k (estimate)
04/01/2023
06/05/2024
entertainmilwaukee.com
Milwaukee, WI
<25
Related Companies
The job skills required for Cocktail Server include Guest Service, Cash Handling, Point of Sale, Credit Card, POS System, Promotion, etc. Having related job skills and expertise will give you an advantage when applying to be a Cocktail Server. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Cocktail Server. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Cocktail Server positions, which can be used as a reference in future career path planning. As a Cocktail Server, it can be promoted into senior positions as a Bartender that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Cocktail Server. You can explore the career advancement for a Cocktail Server below and select your interested title to get hiring information.
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