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Technology Coordinator

Portland State University

Portland, OR | Full Time

$97k-124k (estimate)

2 Weeks Ago

Technology Operations Coordinator

Hyphn

Portland, OR | Full Time

$64k-88k (estimate)

1 Month Ago

Technology Coordinator

$97k-124k (estimate)

Full Time | Colleges & Universities 2 Weeks Ago

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Portland State University is Hiring a Technology Coordinator Near Portland, OR

Position Details

Proposed Start Date

07/01/2024

Classification Title

Info Technology Consultant 2

Working Title

Technology Coordinator

Department

200371 - OAI Office of Academic Innovation

Position Number

D92731

Representation

OP - SEIU/OPEU Local 503

Position FTE

1.0

End date, if applicable

Position Summary

Brief Description of PSU/School/Dept

The Office of Academic Innovation (OAI) provides leadership and support for campus activities that explore and promote excellence in teaching and learning, innovative curricular technology use, and community based learning. We support campus initiatives that respond to changing curricular and educational delivery models, improve student success, and value the importance of teaching, learning and assessment : https://www.pdx.edu/academic-innovation/

Position Summary

The Technology Coordinator is a member of the Faculty Support team and reports to the Associate Director, Faculty Support and Digital Learning Environment in the Office of Academic Innovation. This position will support PSU faculty and teaching staff in effectively using digital technologies by providing in-person, virtual, and just-in-time consultation, and assisting with digital technology support resources.

The Technology Coordinator will also play a pivotal role in supporting the Associate Director in coordinating technology and site administration in collaboration with the Office of Information Technology (OIT). In this capacity, the Coordinator will oversee internal support requests, prioritizing hardware and software deployment and maintenance and managing asset inventory. Additionally, the Coordinator will provide AV/IT support for OAI events. In close partnership with the Associate Director, the Coordinator will ensure consistent communication with OAI staff regarding available technologies and support services, including troubleshooting and resolving technical issues as they arise.

All duties will be informed by best practices in digital pedagogy and technology applications. The position will assist the Associate Director in maintaining the Digital Learning Environment and assist other OAI staff in developing innovative support materials. This position will also contribute to OAI’s research of best practices in Digital Learning, with an emphasis on new and emerging technologies.

Minimum Qualifications from Classification

This classification requires a basic foundation of knowledge and skills of technology and information systems generally obtained through an AA degree in computer science, information systems, educational technology, communications, or related fields, or similar certified course work in applicable fields of study and at least one year of related work experience.

Additional Minimum Qualifications for this Position

Associate’s degree in information technology, computer science, information system management, or related field and one year related work experience.
Demonstrated experience providing hardware, software, and/or digital technology consultation.
Demonstrated effective relationship skills with customers and members of other internal teams.
Demonstrated customer support and troubleshooting mindset.
Excellent written and verbal communication skills.

Preferred Qualifications

3 years of experience in a higher education setting.
Experience with asset management and inventory systems.
Experience managing hardware and software upgrade cycles, deployment, and maintenance plans.
Experience providing technical and AV support for in-person, hybrid, and virtual events.

Key Cultural Competencies

Creates an environment that acknowledges, encourages and celebrates differences.
Functions and communicates effectively and respectfully within the context of varying beliefs, behaviors, orientations, identities and cultural backgrounds.
Seeks opportunities to gain experience working and collaborating in diverse, multicultural, and inclusive settings with a willingness to change for continual improvement.
Adheres to all PSU policies including the policies on Prohibited Discrimination & Harassment and the Professional Standards of Conduct.

Environmental Stewardship

Contributes to a culture of environmental stewardship, practices resource conservation, and actively works toward achieving long-term sustainability goals.

Work Days/Hours

Monday through Friday 8am to 5pm

Total Compensation Range & Benefits Statement

The starting salary rate for this position will be between $21.60 to $25.92 per hour. The starting salary may be negotiable above this range, however it will be dependent upon the knowledge, experience, skills and abilities of the chosen candidate, the budget of the hiring department, and approval from HR.
PSU’s excellent benefits package includes 95% premium paid healthcare; a generous retirement and vacation package; and reduced tuition rates for employee, spouse or dependent at any of the Oregon Public Universities : https://www.pdx.edu/human-resources/benefits-overview

Application Instructions

Additional Information

Additional Application Instructions (deadlines, etc.)

Please provide the names, phone numbers and email addresses for three professional references.

Background Check Required

Yes

If you have questions

Please email the Office of Academic Innovation at oai@pdx.edu

Job Summary

JOB TYPE

Full Time

INDUSTRY

Colleges & Universities

SALARY

$97k-124k (estimate)

POST DATE

05/04/2024

EXPIRATION DATE

07/01/2024

WEBSITE

cs.pdx.edu

HEADQUARTERS

PORTLAND, OR

SIZE

3,000 - 7,500

FOUNDED

2014

CEO

STEPHEN PERCY

REVENUE

$200M - $500M

INDUSTRY

Colleges & Universities

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