The Portland Art Museum (referred to as Museum) and PAM CUT // Center for an Untold Tomorrow invites applications for the position of Audio Visual Technician. The Audio Visual Technician (AV Tech) is a member of the Events team who is responsible for the set up, operation, maintenance and repairs of the video, audio, and lighting equipment, used to enhance events held under the Museum umbrella (PAM, RSG, PAM CUT and Tomorrow Theater). The role helps produce timely and high quality events. 

Essential Duties & Responsibilities

• Provide exceptional customer support in interactions with clients and uphold an environment that is welcoming, friendly, and approachable
• Integrate client provided content and equipment within venue infrastructure
• Work with clients on event day to answer any technical questions and ensure content looks and sounds good
• Operation of onsite A/V Equipment (digital video projectors, theatrical lighting fixtures, PA speaker systems, cabling and rigging to support these systems)
• Setup and strike of AV Equipment (sound, video, lighting, and rigging equipment)
• Program digital audio consoles, lighting consoles, and video switchers during client presentations, band performances, live auctions, weddings, and various other events
• Conducts acoustic, visual, and performance quality checks on AV equipment
• Maintain equipment and equipment storage spaces to the quality standards set forth by management
• Contribute to and maintain efficient methods for setting and striking equipment
• Rigging equipment in a safe manner. Staying up to date on current safety procedures and equipment
• Inspecting equipment to ensure they conform to health and safety regulations

Secondary or Additional Responsibilities

• Assist Senior AV Tech with maintenance of Museum A/V equipment (projectors, lighting fixtures, speakers, cabling, etc.)
• Report gear maintenance needs and show feedback to AV Supervisor
• Keep AV spaces clean and organized to ensure great workflow
• AV Techs often help with additional maintenance and inventory duties
• Occasional AV installation
• Specialized AV tasks or projects
• Performs other related duties as assigned

Supervisory Responsibilities

• No supervisory responsibility

Institutional Responsibilities 

• Support the Museum’s mission, vision and core values of creativity, connection, equity, learning, accessibility and accountability. 
• Contribute to and support the PAM strategic plan, annual priorities, and institutional initiatives such as diversity, equity, inclusion and access.
• Contribute to a positive organizational culture based on mutual respect, a spirit of collegiality, cooperation, and openness to many perspectives.
• Participate in a culture of ongoing learning, collaboration, innovation, creativity, and community engagement.
• Promote equity and inclusion goals and have a “people first” mindset.

Required Knowledge & Skills 

If you have any questions along the way including wanting to talk about a non traditional career background, please reach out to HR.

• Knowledge of Microsoft, Google and Apple software/hardware. (GMail, Google Docs, Power Point, Word, Windows, Mac OS, Keynote, ProPresenter)
• Predicting visual or acoustic outcomes of setups/adjustments based on experience (planning equipment usage or modification to achieve desired outcome). Analyzing what you see and hear, and making adjustments to maintain quality and client expectations
• Safety requirements including fire code and cable dressing in high traffic areas
• Basic knowledge of typical security procedure, policies, and fire alarm systems
• Excellent troubleshooting skills
• Attention to detail, prioritization of duties to meet deadlines, and maintain calm under pressure.
• Strong customer service skills, effectively communicate with clients/internal partners and translate between ‘tech jargon’ and standard verbiage
• Be respectful of diverse identities. Comfortable with and desire to engage with all clients
• Identify and positively resolve client issues in the moment or elevate with care to AV Supervisor 

Tech Skills:

• Lighting: DMX512-A signal flow, operation of digital lighting control consoles, setting/hanging light fixtures, focusing fixtures, operating LED and conventional fixtures, power usage and requirements
• Audio: audio signal flow, speaker placement, EQ, operation of a digital audio consoles, mic placement, wireless mic setup, room acoustics
• Video: Video signal flow, resolution and aspect ratio, methods of signal transmission (HDMI, HDBase-T, SDI), video adapters, operation of a digital video switcher, aim/focus/keystone of a projector, projector rigging
• Rigging: Rigging hardware, truss and rigging setup, safety requirements, chain motor install, installation of power and data cables along truss, power requirements and distribution for motors and rig

Additional Miscellaneous Skills 

• Basic knowledge of network infrastructure for AV equipment, including Dante audio and Art-Net/sACN DMX
• Building and maintaining power and data cables
• Camera operation and setup
• Wifi and setting access points 
• Live streaming and conference calls

Education, Formal & Informal Experience, Training Required, Certification, Etc.

• High school diploma or equivalent combination of education and experience
• 1-2 years technical experience with specialized AV knowledge in at least one specific discipline (lighting, audio, video, rigging, or IT) required
• Experience with Aerial Work Platforms, specifically scissor lifts preferred 

Job Conditions

• Non-Exempt/hourly status
• Event shifts typically range from 4-12 hours. Rarely do shifts extend longer than 12 hours. 4-hour minimum guarantee for onsite shifts.
• Travel to offsite events
• Evening meetings and special events
• Extensive computer work
• Onsite/Not Remote 

Physical Activities

• Frequently standing, walking, bending body to wait, use of fingers, talking, reaching, hearing, feeling, handling, and grasping 
• Frequently push/pull/lift/carry up to 150 lbs (use of carts, wheels, etc.)
• Heights up to 35 ft. using aerial work platforms
• Heights up to 15 ft. using floor standing ladders
• Occasionally working with high voltage electricity
• This is not a complete representation of all physical requirements

• This role is non-exempt/hourly and on-call status 
• Budgeted compensation is within pay grade F ($21.57 min - $24.80 mid - $28.05 max), depending on experience
• Shift differentials, for hourly/non-exempt staff, for hours worked onsite within:
  • Evening hours (6:00pm-12:00am) will be paid an additional $1.00 per hour
  • Night hours (12:01am-6:00am) will be paid an additional $2.00 per hour
• Accrued sick time
• Museum admission & lectures, programs, and gift shop discounts

In order to be considered eligible, submissions require a resume, four references, and all application questions answered. Incomplete applications will not be considered.

Application materials will be screened and interview candidates will be selected and notified by email. All applicants will be notified once the position is filled. 

Closing date: We will begin reviewing applications immediately, so please apply as soon as possible. The closing date is subject to change at any time.Company Description

Equal Opportunity & Accessibility

The Museum is deeply committed to diversity, equity, and inclusion, both in our hiring practices and in our Museum employee experiences. We strive to foster a mindful and respectful environment in which everyone can be their authentic selves at work and experience a culture free of harassment, racism, and discrimination.

The Museum is an equal opportunity employer, committed to a policy of non-discrimination in employment on any basis including age, sex, color, race, creed, national origin, religion, marital status, sexual orientation, gender identity, political belief, disability or any other legally protected status. We are committed to the full inclusion of all qualified individuals. This commitment ensures that persons with disabilities are provided reasonable accommodations to participate in the application, interview, and hiring process. Alternative formats of this application are available upon request. If reasonable accommodation or an alternative form of this application is needed to participate in the job application or interview process, perform essential job functions, and/or receive other benefits and privileges of employment, please contact Human Resources at hr@pam.org or 503.276.4358.

About the Portland Art Museum and PAM CUT // Center for an Untold Tomorrow

The seventh oldest museum in the United States, the Portland Art Museum is internationally recognized for its permanent collection and ambitious special exhibitions drawn from the Museum’s holdings and the world’s finest public and private collections. The Museum’s collection of more than 50,000 objects, displayed in 112,000 square feet of galleries, reflects the history of art from ancient times to today. The collection is distinguished for its holdings of arts of the native peoples of North America, English silver, and the graphic arts. An active collecting institution dedicated to preserving great art for the enrichment of future generations, the Museum devotes 90 percent of its galleries to its permanent collection.

The Museum’s campus of landmark buildings, a cornerstone of Portland’s cultural district, includes the Jubitz Center for Modern and Contemporary Art, the Gilkey Center for Graphic Arts, the Schnitzer Center for Northwest Art, PAM CUT, and the Confederated Tribes of Grand Ronde Center for Native American Art. With a membership of more than 22,000 households and serving more than 350,000 visitors annually, the Museum is a premier venue for education in the visual arts. For information on exhibitions and programs, call 503-226-2811 or visit portlandartmuseum.org.

PAM CUT // Center for an Untold Tomorrow was established in 1971 as the Northwest Film Center. It is an extension of the Museum and a year-round organization where artists and audiences explore our region and the world through cinematic storytelling in all its forms—including film, television, new media, audio storytelling, gaming, and immersive arts. PAM CUT’s mission is to change for whom, by whom, and how cinematic stories are told. Through our “cinema unbound” approach to exhibition, education, artist services, and special programs, we embrace audiences and artists working at the intersection of art and cinema who are not content to be contained.

Shared knowledge around art and film enriches our communities and helps all thrive and engage in a global society. Equity, diversity, and access to art, film, and education are critical to the ongoing work of the Portland Art Museum and PAM CUT. Learn more about the Museum’s commitment to equity at portlandartmuseum.org/equity.

The Portland Art Museum and PAM CUT welcome all visitors and affirm their commitment to making their programs and collections accessible to everyone. The Museum and PAM CUT offer a variety of programs and services to ensure a quality experience and a safe, inclusive environment for every member of our diverse community. Learn more at portlandartmuseum.org/access.