Description

Job Summary

I - Under the direction of the Maintenance Manager, the Maintenance Technician I applies vast and varied technical knowledge in a number of areas: carpentry, painting, plumbing, HVAC, and general and vehicle maintenance. Responsible for completing assigned work tickets classified as level 1 in a timely, efficient, accurate and high-quality manner while demonstrating professionalism and good customer service.

II - Under the direction of the Maintenance Manager, the Maintenance Technician II performs work of average to considerable difficulty in the performance of building maintenance to include the primary fields of electrical; heating, ventilation and air conditioning (HVAC); carpentry; plumbing, etc. to maintain buildings and equipment in a safe condition, prevent degradation of agency property and systems, and prevent failures that would cause reduction in service using hand, power and specialty tools.

Qualifications

Qualifications (I)

• HSD or GED is required.

• Minimum of 2 years of experience as a technician or custodian is required.

• HVAC certification a plus (I) and preferred (II).

• Experience working in non-profit preferred.

• Basic understanding of general maintenance procedures and techniques.

• Proficient (I) and Excellent (II) written and verbal communication skills.

• Effective problem-solving abilities (II).

• Must be well-organized and have the ability to prioritize tasks (II).

• Knowledge about electrical and hydraulic systems (II).

Qualifications (II)

• HSD or GED is required.

• Minimum of 2 years of experience as a technician or custodian is required.

• HVAC certification a plus (I) and preferred (II).

• Experience working in non-profit preferred.

• Basic understanding of general maintenance procedures and techniques.

• Proficient (I) and Excellent (II) written and verbal communication skills.

• Effective problem-solving abilities (II).

• Must be well-organized and have the ability to prioritize tasks (II).

• Knowledge about electrical and hydraulic systems (II).

Supervisory Responsibilities (I & II)

This position does not include any supervisory responsibilities.

Essential Job Functions (I)

1. Responsible for the completion of all maintenance service requests as assigned in a timely, accurate and quality manner.

2. Obtains signatures of internal customers when work is completed. Maintains and submits documentation following procedures.

3. Elevates work tickets that cannot be resolved within expected timeframes or expenses.

4. Ensures tools, parts, supplies and equipment needed for each service request are available on site at the time of need and then returned clean/prepared for next use upon completion of the work.

5. Purchases, with proper approval, tools, parts, supplies and equipment needed to complete work tickets.

6. Completes work within expense limits established.

7. Maintains inventory controls for cost effective operations.

8. Completes preventative maintenance tickets as assigned.

9. Coordinates special repair/construction projects as requested.

10. Assists in monitoring all work being performed by outside contractors.

11. Monitors and maintains equipment and tools as assigned.

12. Completes grounds work as directed which may include picking up trash, sweeping curb and dumpster areas and maintaining landscaping beds and other areas.

13. Responsible for alerting supervisor of any unusual occurrence and/or damage that have taken place or that may occur.

14. Assures safety standards are used which comply with all company, local, City, State and Federal guidelines.

15. Operates a vehicle to conduct work as needed; operate a variety of equipment, machines and tools related to custodial work.

16. Performs other duties as assigned by supervisor and agency leadership.

Essential Job Functions (II)

1. Performs day-to-day repairs and maintenance of Porter-Leath facilities using a daily to-do list and/or work orders in a timely manner; responsible for the completion of all maintenance service requests as assigned.

2. Performs trouble shooting for all areas of general maintenance: plumbing, HVAC, electrical, carpentry, furniture-minor or major repairs, painting and sheetrock repair.

3. Identifies and corrects building and equipment problems by performing carpentry, electrical, plumbing, painting, and HVAC work.

4. Performs maintenance of agency facilities including preventative maintenance services (PMS) and maintaining a detailed log for all service completed and repairs needed.

5. Maintains inventory controls for cost effective operations.

6. Coordinates special projects as directed by Supervisor.

7. Assists in monitoring all work being performed by outside contractors.

8. Monitors and maintains all building systems as assigned.

9. Responsible for alerting Supervisor of any unusual occurrence and/or damage that has taken place or that may occur.

10. Assists Supervisor by monitoring temporary, Residential Services or Employment Training maintenance helpers.

11. Locks gates, secure building, and sets the alarm at the end of each day.

12. Assists Supervisor on special projects as needed, such as setup of facilities for meetings.

13. Maintains the organization and maintenance of tools and equipment.

14. Completes errands as assigned using an agency provided vehicle.

15. Assures safety standards are used which comply with all company, local, City, State and Federal guidelines.

16. Contributes to team effort by performing other duties as assigned.

Knowledge, Skills, & Abilities (I)

• Knowledge of carpentry, painting, plumbing, electrical, HVAC, general maintenance and vehicle maintenance.

• Knowledge of maintenance functions and techniques to complete tasks assigned, such as HVAC, electrical, plumbing and carpentry.

• Safe driving skills with the ability to serve on call as needed.

• Ability to exhibit initiative in asking questions, making recommendations and independently handling or seeking new assignments.

• Record keeping/writing skills to maintain accurate, up-to-date maintenance logs so that information is readily researched and retrieved.

• Ability to exhibit initiative in reporting maintenance concerns to Supervisor.

• Organizational skills to determine workload priorities and complete a variety of tasks comprising a heavy workload in a timely manner.

• Ability to maintain confidentiality.

• Ability to work as a team player to interact and assist all employees as necessary.

• Effective oral and written communication skills.

Knowledge, Skills, & Abilities (II)

• Knowledge of maintenance equipment including basic tools, lawn equipment and housekeeping tools.

• Knowledge of maintenance functions and techniques to complete tasks assigned, such as HVAC, electrical, plumbing and carpentry.

• Safe driving skills with the ability to serve on call as needed.

• Ability to exhibit initiative in asking questions, making recommendations and independently handling or seeking new assignments.

• Record keeping/writing skills to maintain accurate, up-to-date maintenance logs so that information is readily researched and retrieved.

• Ability to exhibit initiative in reporting maintenance concerns to Supervisor.

• Organizational skills to determine workload priorities and complete a variety of tasks comprising a heavy workload in a timely manner.

• Ability to maintain confidentiality.

• Ability to work as a team player to interact and assist all employees as necessary.

• Effective oral and written communication skills.

Physical Demands

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to finger/handle/feel. Regularly required to stand and walk often. The employee must occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close and color vision. Work in a non-smoking environment.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15-25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, and color vision. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; and risk of electrical shock. The noise level in the work environment is usually moderate. Work in a non-smoking area.

Special Conditions

I - Maintain a valid driver's license with a good driving record with appropriate level of insurance.

II - Maintain a valid drivers license and good driving record. Must have HVAC Certification and work on-call for emergencies. Must have ability to remote access agency e-mail and internet for work orders and requests. Must provide tools needed to perform functions of the job.

NOTE: The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be constructed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.