The District Manager is a critical leadership position within Ambrosia QSR. This is a full-time position responsible for the overall restaurant operations, guest service, employee engagement and profitability.

Specific duties include but are not limited to the implementation and execution of guest service, food safety and quality control as well as other policies and procedures - leading a team of Restaurant General Managers.

District Managers are expected to work with their restaurant teams to drive sales through guest service excellence, team building and leadership development, and flowing those sales into profitability.

Proficiency in all restaurant positions and operations is a must. It is essential that the District Manager takes ownership of all operations and consistently meet goals through leading their restaurant teams to ensure all established metrics are achieved.

Salary Range is $75,000 - $90,000 per year

Monthly and quarterly bonuses - copy of program to be shared during interview process.

Monthly car allowance and company gas card.

Health, vision, and dental insurance through Kaiser of United Health care.

Reports to: Director of Operations

FLSA status type: Exempt – Salary

Direct Reports: Restaurant General Managers

District Manager

Position Overview

Ambrosia QSR District Managers oversee a single district (made up of 5 restaurants) in a designated region. They assume many roles, including but not limited to managing facility maintenance, vendor relations, budgets, employee and customer relations, human resources, operational excellence, accounting, and safety. District Managers must have open availability, work full-time, can develop people, a high level of accountability, good organizational and communication skills. This job is a full-time position responsible for the daily implementation and execution of guest service, food safety, and quality control as well as other policies and procedures that result in driving sales and profits in individual restaurants. District Managers develop leaders and coach managers to grow their skills and improve restaurant/district performance. They should act like owners, setting goals and plans to achieve them with specific timelines for both themselves and the restaurant general managers. The following is a list of some of the responsibilities and is not intended to describe all the duties this position may perform.

Job Responsibilities

People

• Lead with strength and optimism despite challenges and manage well under pressure.
• Monitor staffing and develop leaders throughout the region.
• Manage restaurant general manager performance to ensure objectives are achieved.
• Develop a flexible workforce with the skills required for company growth.
• Regularly conduct performance appraisals on direct reports; give regular direct feedback to improve results.
• Focus on retention and minimize turnover within company goals.

Performance

• Be creative, innovative, and progressive; be a good problem solver.
• Visit restaurants to validate that both employees and guests are enjoying an environment that represents the company’s cultural foundations of energy, engagement, and empathy.
• Know each trade area so that decisions can be made relevant to the needs of the guests and community.
• Be committed to interacting with restaurant management on a regular basis.
• Plan, coordinate, train, and implement new directives, initiatives, and product offerings.
• Make day to day decisions based on the needs of the business.
• Implement and follow up on policies, procedures, and behaviors to ensure a safe and positive work environment at all levels of the operations.
• Have knowledge of and ability to conform to applicable laws, rules, and regulations.
• Be aware of operational and industry changes so that the company remains relevant.
• Be competent and knowledgeable in operations, policies, and procedures.
• Be capable of seeing the “big picture” while still being detail oriented.
• Maintain good working relationships with vendors, which include accountability and mutual respect.
• Other duties as assigned.

Profitability

• Collect and analyze company data and make decisions that profitably drive positive business outcomes.
• Control labor and food costs as per company direction and with integrity.
• Participate in annual budgeting process for their district.
• Effectively mitigate human resource risk related to all applicable employment laws.
• Make timely decisions related to repairs and maintenance that are cost effective and at the same time ensure the safety of the team and guests.

Qualifications and Skills

• Authorized to work in the United States.
• Pass a background check upon hire/promotion and have a valid driver license.
• Excel in communication both verbal and written, in a clear concise manner.
• Willing to demonstrate personal responsibility and treat others with how you would like to be treated.
• Take pride in work and lead with energy, empathy, and engagement.
• Engaged in hands-on leadership with a strong focus on growth and development of people.
• Show strength in managing time and meeting deadlines.
• Be able to work with, coach, and develop a diverse group of people from different backgrounds and with varying strengths.
• Ability to travel up to 50% or more of the time depending on the needs of the business and must have reliable transportation, valid driver’s license and all state required insurances.
• Maintains a home office space to work that allows for productivity and professionalism.
• Maintains a working cell phone and can effectively communicate via text, phone calls and emails.

Education and Work Experience

• High School diploma or equivalent required.
• College degree in business or related field preferred.
• Minimum of 5 years of multi-unit experience in restaurant/retail operations and financial administration or like position required.
• High degree of computer proficiency (Microsoft 360) with back of the house restaurant and point of sale systems and relevant software applications required.
• Validate Serve Safe and Sexual Harassment Certificates required.

Job Type: Full-time

Pay: $75,000.00 - $90,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 10 hour shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay

Work Location: Multiple Locations