Job Summary:
We are seeking a friendly and customer-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers, assisting with inquiries, and ensuring a positive experience. Pay is hourly with the opportunities to earn sales based commission. Pay is based upon experience level. Job will be seasonal work with potential to become year round for the right candidate. Candidates must be able to pass a pre-employment drug screen. Position requires the ability to tolerate standing, bending, squatting, and lifting merchandise up to 50lbs.

Responsibilities:
- Greet customers in a warm and friendly manner
- Assist customers with inquiries, product information, and order placement
- Process customer orders accurately and efficiently
- Handle customer complaints or concerns with professionalism and empathy
- Maintain a clean and organized work area
- Operate cash register and handle financial transactions
- Collaborate with team members to ensure excellent customer service at all times

Experience:
- Previous experience in customer service is preferred
- Knowledge of the pool is a plus
- Strong sales skills to promote products and up sell when appropriate
- Familiarity with operating a cash register is desired
- Basic math skills for handling transactions accurately

Skills:
- Excellent interpersonal and communication skills
- Ability to multitask and prioritize tasks effectively
- Strong problem-solving abilities to address customer concerns
- Time management skills to ensure efficient service delivery

Location:
This position is located in Kingsport, TN.

Join our team today as a Customer Service Representative and become part of our dedicated staff committed to providing exceptional service to our valued customers.

Job Types: Full-time, Part-time, Seasonal

Pay: From $13.00 per hour

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Experience:

• Basic math: 1 year (Preferred)

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Kingsport, TN 37664 (Required)

Work Location: In person