We are looking for an exceptional IT Director with extensive Cloud Applications, Infrastructure, and Help Desk leadership experience. This role will be responsible for ensuring our employees have the best possible experience with their technology and our collaboration tools. You will report to the VP of IT and lead a team of talented Help Desk and Infrastructure professionals.

What you will be doing:

• Oversee all internal infrastructure, including the Helpdesk and System/Network Engineers.
• Partner with cross-functional stakeholders to create, implement, and manage IT policies based on frameworks and standards, such as ITIL, NIST, CIS-18, ISO/IEC 27001, etc.
• Work with senior leadership to develop a strategic roadmap that aligns to Podium’s growth for the next 4 years. Partner and collaborate with other leaders to identify and implement new tools to increase automation, provide data that will help us to scale.
• Manage system uptime, maintenance issues, KPIs, vendor agreements, and the budget for internal systems.

What you should have:

• 6 years managing an IT organization
• Incredible verbal and written communication skills
• Exceptional customer service mindset
• Proven ability to independently identify and resolve technical, process, organizational, and resourcing challenges in a complex high growth environment.
• Experience automating IT infrastructure using low-code/no-code platforms such as Zapier, Tray.io, and Okta Workflows.
• Excellent understanding of infrastructure systems, security, network and systems administration, databases, telecommunications systems, and public cloud (AWS).
• Deep understanding of Identity Providers, SSO, MFA, etc. Experience with Okta is preferred.
• Experience working in a high-growth tech environment

BENEFITS

• Work in this building in Lehi, UT
• Awesome opportunities for career growth
• 401k with a competitive matching contribution plan
• Unlimited Vacation (yes, we want you to have a work-life balance)
• Great medical, dental, vision benefits
• A stellar onsite gym with local professional coaches, morning and night classes offered 
• Life insurance, long and short-term disability coverage
• Paid maternity and paternity leave
• Weekly free lunch, breakfast and smoothies
• Swag

Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status