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What You’ll Do:
You will be at the center of the hotel's universe-the front office. We need someone to be the face at our front desk. Are you happy, outgoing and wear a perma-smile? Do you want to create a warm and welcoming environment for our guests by sharing your knowledge of the area? Then this could be the job for you. In addition to generally spreading joy, you’ll be making sure all guests receive excellent service from check-in to check-out.
A lot goes into creating a perfect hotel stay, and you’ll play a huge role in this. We are looking to you to OWN the front desk area.
Here are a few of the other tasks that will keep you busy on a daily basis:
Where You’ve Been:
We’re looking for someone with a High School diploma (or equivalent) and preferably three to six months of related experience. But most importantly you must be a people-person! You will need to interact with all hotel guests and team members in a polite and positive manner at all times, fulfilling requests (even challenging ones) in a timely manner. If you don't work well under pressure, this won’t be a great fit.
When You’re Here:
Sometimes you’ll be behind the desk—but also be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there’s a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.
Our ideal candidate will have excellent customer service skills, be knowledgeable of the area, possess excellent computer skills and must enjoy conversing with a diverse public. Requirements for this position would include previous customer service experience, excellent written and verbal communication skills, cash handling experience, knowledgeable of computerized systems and the ability to work flexible hours.
Lastly, strong leadership abilities are attributes that are required for this position. If you are a high energy driven individual that enjoys interacting with people, this could be the perfect opportunity for you!
Our hotel offers Competitive Pay & Health Benefit Packages, Annual Raises, Vacation & Sick time, Discounts on Hotels Worldwide & Flexible Scheduling
Full Time
$29k-39k (estimate)
05/18/2024
07/16/2024
The job skills required for Hotel Guest Service Agent | Crowne Plaza | King of Prussia, PA include Customer Service, Scheduling, Cash Handling, Leadership, Property Management Systems, Flexibility, etc. Having related job skills and expertise will give you an advantage when applying to be a Hotel Guest Service Agent | Crowne Plaza | King of Prussia, PA. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Hotel Guest Service Agent | Crowne Plaza | King of Prussia, PA. Select any job title you are interested in and start to search job requirements.
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