Are you a self-starter and enjoy working on a team? We are looking for a Bell Attendant who is passionate about the hospitality industry, takes initiative, able to work in fast-paced environments and have a strong sense of urgency. The ideal candidate should possess strong communication skills, have a friendly and kind demeanor towards colleagues and guest, and who can think outside the box! If this is you, apply now! This position is non-exempt and reports to the Assistant Housekeeping Manager/ Hotel Manager

The Normandy Hotel sits just off Connecticut Avenue, tucked among the stately embassies of peaceful Kalorama, with the bistros and boutiques of DuPont Circle neighborhood just around the corner. The eclectic cuisine and independent shops of Adams Morgan are just a short jaunt away, and when it’s time to return, The Normandy feels like coming home. Welcoming, attentive, and personalized service is the hallmark of The Normandy. We are a breath of fresh air, where guests feel they can unwind on the breezy courtyard patio or curl up with a book in our sun-drenched breakfast room.

Who We Are

• Passionate - about hospitality and fostering an environment where associates will thrive.
• Culture driven - dedicated to respect, teamwork, an entrepreneurial spirit, and the drive to succeed.
• Unique - we encourage our associates to express themselves and their individual talents. We celebrate diversity and are committed to equity and inclusion.
• Innovators - we are a lifestyle hotel management company that is constantly evolving. We are open minded individuals who embrace change.
• A growing team looking to expand with authentic and genuine individuals who recognize the importance of team engagement.
• Top 10 on Trip Advisor. We have high expectations and standards. It is always about the Guest Experience. We strongly believe in creating personalized and memorable connections, all of the time.
• A company that has a culture of promoting from within.
• Recognized as a Top Workplace in The Washington Post and Philadelphia Inquirer over the past 7 years.

What You Will Be Doing

• You may be the first connection that our guests have to our property and are a vital contributor to the success of their experience.
• Provide exceptional personalized customer service and experiences to guests.
• Assist with the arriving and departing guest luggage and transportation.
• Valet guest cars in the hotel’s garage
• Be able to lift between 25-50lbs and be on your feet for extended periods of time.
• Responsible for the daily cleaning and upkeep of public space areas
• Respond to guest requests.
• Live like a Local- have knowledge of the neighborhood and city.
• Think on your feet, use good judgement and problem solve in a fast-paced environment.
• Create warm and welcoming atmosphere.
• Have great communication skills.
• Be self-motivated and take initiative.

What We’re Looking For

• Passion for hospitality and providing excellent guest service. This enthusiasm will be apparent from speaking with you.
• Able to take initiative and be self-motivated.
• Be detail-oriented and be able to multi-task.
• Open availability required. Must be prepared to work various shifts (for example: 7-3pm, 3-11pm, weekdays, weekends, holidays).

What's in it for you

• Generous health, dental and vision insurance, plus 401K, all available on day 1!
• Access to free virtual fitness classes and discounted in-person memberships
• Gifted PTO on Day 1 paid holidays
• Paid Parental Leave
• Tuition reimbursement opportunities – when you grow, we grow!

Non-Negotiables (Our Core Values)

• BE WILDLY PASSIONATE. Inspire others with your thirst for excellence.
• LEARN INNOVATE: Treat every day as an opportunity to grow. Be creative and think outside the box.
• EMBRACE CHANGE. Remain agile, flexible and nimble to thrive in an evolving world.
• COMMUNICATE. Listen with the intent to understand. Share all relevant information.
• TAKE OWNERSHIP. Have integrity, be accountable for your behaviors and results.
• BUILD A POSITIVE TEAM. Learn from one another and help each other to be great.
• SERVE OTHERS. Our guests, community, and each other. Be a part of the bigger picture.
• LIVE 360. Practice work-life balance.

As part of an organizational culture that embraces change and progress, this job description does not seek to limit the tasks and responsibilities of the position. Rather, it acts as a springboard for future career and personal development within the property team and entire Modus Hotels’ community.

We are an equal opportunity employer. We actively respect the right of any qualified individual who performs to Modus standards to work. Discrimination based on gender, age, race, religion, national origin, marital status, sexual orientation, disability, or any other characteristic not related.

Modus by PM Hotel Group will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

This description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.

This position is non-exempt and will require standing and moving at least 75% of the time.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)