North American Roofing is a commercial roofing contractor in the United States. We are searching for a Logistics Coordinator to join our Customer Experience team.

We operate in 9 major markets in the Southeast but always interested in connecting with top talent located near any major airport due to the nature of the business. Our major markets are Atlanta, Miami, Nashville, Memphis, Tampa, Orlando, Jacksonville, Birmingham, and Charlotte. Applications are accepted for any of our major markets. We look forward to speaking with you!

Purpose of the job:

To support Logistics Manager with Administrative Tasks

Job Duties:

• Providing administrative support to Logistics Manager and Customer Experience Team.
• Providing support for processing warranty and non-warranty related dispatches and work orders.
• Responsibilities of monitoring and advancing dispatch statuses.
• Monitoring the opportunities and dispatch boards – advising Logistics Manager to follow up with Field Partners.
• Reviewing ETA changes to advise portal and non-portal clients.
• Working with Customer Experience Team participating in daily operations.
• Dispatch status review.
• Gathering and applying information such as photos, pricing, repair reports, etc. to prepare for invoicing.
• Additional assignments as needed.

Skills & Qualifications:

• High school diploma or equivalent.
• Minimum 1-year of administrative experience.
• Detail oriented.
• Ability to multi-task.
• Works and adapts well to a busy environment.
• Roofing industry knowledge a plus.

Top Reasons to Join the North American Roofing Customer Experience Team:

• Competitive salary
• Employer sponsored healthcare options including medical, vision & dental
• Employer matched 401(k) Savings Plan
• Paid Time Off for volunteering in your community
• Career advancement training
• Progressive, people-centric culture
• Holiday & Paid Time Off
• Work from home