Open availability is required for this role, including opening, and closing shifts, weekends, and holidays.

Job Summary:
Terrapin Colorado is looking for a Store Supervisor to join our growing company. As a Colorado-based cannabis company, Terrapin is a pioneer in the industry. Terrapin Colorado is a cultivator, processor and provider of high-quality medical and recreational cannabis products. Terrapin Colorado has grown into a company with over 200 employees, across multiple brands.

The Supervisor is a facilitator and assistant to the management team who must lead by example and work directly with patrons and staff to ensure that business is being conducted in a compliant and effective manner. Store supervisors report directly to the store managers concerning issues surrounding policy, procedures, and daily operation. The supervisor serves as an intermediary between the floor staff and the store managers who keeps operations running efficiently and safely. Supervisors play an integral role in making sure that the patrons of the business receive the best service Terrapin Colorado can provide by attending to issues surrounding sales or other business-related interactions.

Duties and Responsibilities

• Assist and train staff to efficiently handle sales and provide superior customer service
• Effectively delegate the responsibilities and actions of the floor staff
• Relay changes in policies and procedures and introduce sales and specials to staff
• Must have extensive knowledge of all the products in the store and know their safe applications
• Work directly with patrons of the business to ensure quality of service and dissolve issues that may arise concerning product, sales transactions or otherwise
• Oversee actions and procedures to be sure that business is always being conducted within the confines of compliance, including the monitoring of ID verification for entry
• Process and monitor inventory and make sure products are properly received and labeled
• Regularly check expiration dates, packaging and labeling for integrity, content, and quality
• Work with store manager to develop strategies surrounding product movement and placement
• Communicate with store manager on issues of quality or risk involving employees, customers, or compliance
• Conduct product and compliance research and attend training programs and meetings to stay up to date on important changes in regulatory oversight and product development

Minimum Qualifications and Requirements

• Ability to obtain or current MED badge
• Must be a customer service professional
• Must be able to navigate a windows operating system and use basic Microsoft Office Programs
• Must be able to navigate and manipulate web-based applications and menus
• Must have experience handling, processing, and counting cash for daily deposits and be a creative problem solver who is able to troubleshoot and uncover cash discrepancies and errors
• Must be able to navigate and utilize the inner workings of the POS system

We offer hourly compensation tips

If you are a dynamic leader with a passion for retail management, we would love to hear from you. Apply now to join our team as a Store Supervisor!

Job Type: Full-time

Pay: $19.00 - $20.00 per hour

Expected hours: No more than 40 per week

Benefits:

• Employee discount
• Health insurance
• Paid time off

Experience level:

• 1 year

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Longmont, CO 80501: Relocate before starting work (Required)

Work Location: In person