2 Dispatch/Communication Operator Jobs in Los Angeles, CA

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Dispatch/Communication Operator

Platinum Security

Los Angeles, CA | Full Time

$45k-59k (estimate)

2 Months Ago

Dispatch/Communication Operator (PT)

Platinum Security

Los Angeles, CA | Part Time

$43k-56k (estimate)

0 Months Ago

Dispatch/Communication Operator

Platinum Security Los Angeles, CA

$45k-59k (estimate)

Full Time 2 Months Ago

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Platinum Security is Hiring a Dispatch/Communication Operator Near Los Angeles, CA

Job Type: Part-Time.
Salary: $18.00 per hour.
Work Schedule: Mon & Tues 1530 - 2330hrs, Wed & Thurs 2230 - 0700 = 33hrs p/wk

Your Role:

The primary responsibility of the Dispatch/Communication Operator is to provide support and assistance to all callers.
An ideal dispatch operator will possess excellent phone etiquette and be able to provide outstanding customer service.
We are seeking individuals who can not only work as part of a team but also have exceptional individual work ethics and superior listening skills.
If you are a dedicated and professional person looking for a fulfilling career opportunity, consider joining our team!

Job Summary:

Arrive at the shift on time.
Answer and respond to incoming calls.
Accurately document and report information and events from the calls received.
Effectively communicate information to other departments and/or clients in a timely manner.
Resolve issues and incidents that may occur during the shift.

Minimum Qualifications:

Prior Call Center/Dispatch experience is required. (minimum 6 months)
Bilingual in Spanish is preferred, but not required.
A high school diploma or some college education is preferred.
At least 6 months of experience in a customer service setting is preferred.
Must be available to work nights and weekends.
Must be able to multi-task and manage a high volume of incoming and outgoing calls.
Must be able to type a minimum of 45 wpm with grammatical accuracy.
Must have strong computer skills. (familiarity with Microsoft Word, Outlook, Google & Google Maps).
Must possess superior listening skills and be comfortable with repetitive verbiage.