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Platinum Fitness Harrisburg is Hiring a Customer Service Office Manager Near Camp Hill, PA
Basic Job Duties Administration -Coordination of company schedules -Contract/data entry -Billings and payment collections Customer Service -Fielding customer service calls and emails -Basic problem solving and policy explanations -Will work with Head of Sales department for client issues beyond basic customer service scope Human Resources -Payroll processing -Employee files -Employee adherence to policies Basic Marketing - Preferred-Collecting video testimonials from clients at physical locations -SEO -Researching previous successful campaigns to understand what worked, what didn’t and what can be improved -Reviewing the progress and success of a campaign, making adjustments or pitching ideas for new campaigns as necessary
-Creating editorial and content creation calendars for various media platforms and outlets Requirements - Good verbal and written communication skills - Detail oriented - Good organization - Ideally an understanding and fluency in social media and digital platforms (WordPress, Facebook, Instagram, Twitter, HubSpot, MindBody Online) - Proficiency in Microsoft Compensation & Perks $35,000-$45,000/year based on skills and experience -Free gym membership -Growth potential within company