Licensed LVN – Laser Skin Care Center

Platinum Dermatology Partners – Long Beach, CA.

Who We Are:

Platinum Dermatology Partners is a network of high-quality dermatology clinics that focus on collaborative and innovative ideas to drive growth. We offer general dermatology, cosmetic, medical, plastic surgery, and cancer screening treatments. We have over 130 clinics, 350 providers, and 2200 employees in clinics across Texas, Arizona, California, Nevada, and Florida. We are a rapidly growing company that allows our doctors to focus on providing exceptional care without worrying about the operational side of the business. Our company's core values focus on collaboration, ownership, respect, excellence, authenticity, and integrity. Our purpose is to empower the practice of exceptional dermatology.

Company Conformance Statements:

In the performance of their respective tasks and duties, all employees are expected to conform to the following:

• Perform quality work within deadlines with or without direct supervision.
• Interact professionally with other employees, customers, and suppliers.
• Work effectively as a team contributor on all assignments.
• Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.

The ideal LVN can put themselves in our patients’ shoes and demonstrate compassion and understanding while thriving in a fast-paced clinic. A successful LVN is friendly, and professional and has a natural talent to always put our patients first in delivering unparalleled patient care.

Position purpose:

• An employee with responsibility/accountability for leading and managing their assigned clinic location.
• Utilizes knowledge of organization policies, procedures, and systems. Uses skills in planning, organizing, delegating, and supervising.
• Must work effectively with physicians, staff, patients, and public and external agencies. Must have the ability to take initiative and to exercise independent judgment, decision-making, and problem-solving expertise.

Responsibilities/Duties/Functions/Tasks:

1. Leadership Skills: Leads employees to accomplish all job objectives, inspires confidence and motivation; clearly defines expectations, and maintains personal effectiveness under pressure.

• a. Critical Thinking
• b. Conflict Management
• c. Negotiation and Motivation
• d. Personnel Development

2. Manage the back-office team for your assigned location, including back-office flow (traffic controller).

3. Follow clinic flow and move staff around when needed so all providers can stay on time.

4. Be part of the team, and work on the floor to assist the team when needed.

5. Train and cross-train core staff.

6. Adhere to all policies and procedures and train the team to understand to follow all back regulations. Example: Instrument cleaning and sterilization and Covid protocols.

7. Support practice manager with back office employee time off and scheduling team to adjust for outages. Support manager for coverage.

8. Coach and mentor the team to form a strong partnership (staff morale) between the back office and the front office.

9. Maintain daily assignments and task responsibilities for the team weekly and make sure to post in the tech station for clear expectations. Staff should be rotating responsibilities.

10. Ensure all prescription refills, EMA tasks, and voicemails are completed by the end of day.

11. Assure staff are taking breaks and punching out of the payroll system routinely and with minimal exceptions.

12. Be in communication with physicians or providers and the front desk on patient scheduling and any overrides or add-ons. All walk-ins and overrides require approval from the practice manager and physician.

13. Manage triage and path inbound and outbound calls.

14. Maintain the CLIA portal for full compliance.

15. Partner with the Practice Manager on all back-office inventory orders.

16. Partner with the Practice Manager on back office staff reviews annually and within 30.60.90. this is to include all new hires and must be completed timely.

Our competitive benefits package includes the following:

• Medical, Dental, and Vision insurance
• Short-term/Long-term disability
• Life and other voluntary plans
• 401(k) plan
• Employee Referral Program
• Paid Time-Off
• Company-Paid Holidays

Education:

• High School Diploma.
• Certified Medical Assistant or LVN preferred.

Qualifications/Experience:

• 2-4 years of medical office experience is required.
• 2-3 years of medical assistant experience is required.
• Licensed LVN is required.
• Prior dermatology experience is required.
• Some leadership experience is required.

Performance Requirements:

• Knowledge of clinic and company policies and procedures
• Knowledge of medical terminology and insurance practices
• Knowledge of Nextgen or EMA computer programs and applications
• Knowledge of CPT and ICD-10 coding
• Knowledge of managed care, Medicare, and Medicaid guidelines
• Skill in effective personnel management including training staff and delegating duties
• Skill in written and verbal communication
• Ability to work effectively as a team member with physicians and other staff
• Ability to respond timely to changing demands
• Ability to plan, organize, prioritize, and direct the work of others
• Ability to establish and maintain effective working relationships with patients, employees, and the public
• Prior experience interviewing candidates and determining staffing needs
• Experience managing patient issues

Pay Range: $24.00-$27.00/hr (pay is contingent on location and experience level)

Equipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones, postal machines, etc.

Physical Requirements: Must possess manual dexterity to operate office machines including computer and calculator; stooping and bending to handle files and supplies; and mobility to complete errands or deliveries. Includes handling of sharps and chemicals. Stress can be triggered by multiple staff demands and deadlines.

Equal Employment Opportunity:

Platinum Dermatology Partners is committed to a policy of equal employment opportunities for applicants and Employees. Employment decisions will comply with all applicable laws prohibiting discrimination in employment, including Title VII of the Civil Rights Act of 1964, The Age Discrimination in Employment Act of 1967, the Americans with Disabilities Act of 1990, the Immigration and Nationality Act, the California Fair Employment and Housing Act, and all other applicable state and federal laws.

Platinum Dermatology Partners does not permit discrimination of any type against an employee because of any of the following legally protected characteristics: gender, race, color, religion, country of origin, mental disability, physical disability, marital status, gender identity, gender expression, ancestry, genetic information, medical condition, age, sexual orientation, or pregnancy.

Please note, that any offer of employment is contingent on the successful completion of pre-employment background checks.

No phone calls or agencies, please.

INDHP2

Job Type: Full-time

Pay: $24.00 - $27.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Opportunities for advancement
• Professional development assistance
• Referral program
• Vision insurance

Medical specialties:

• Dermatology

Schedule:

• Monday to Friday

Work setting:

• Clinic
• In-person
• Private practice

Experience:

• Medical office: 2 years (Required)
• Dermatology office: 1 year (Required)
• Leadership: 2 years (Required)
• LVN: 2 years (Required)
• Medical Assistant: 2 years (Required)

Work Location: In person