Job Overview:

We are seeking a detail-oriented Front Desk Agent to join our team. The ideal candidate will have experience in medical office settings and possess knowledge of medical records, scheduling, and administrative support.

Duties:

1. Greeting visitors: Welcoming guests as they arrive, providing them with necessary information, and directing them to the appropriate areas.

2.Answering phone calls: Handling incoming calls, taking messages, and transferring calls to the appropriate departments or individuals.

3.Managing appointments: Scheduling appointments, maintaining calendars, and reminding staff or clients of upcoming appointments and future deadlines.

4.Assisting with inquiries and Follow ups, Responding to inquiries from patients, visitors, and staff regarding company services, products, or general information.

5.Handling mail and deliveries: Receiving, sorting, and distributing mail and packages, as well as coordinating courier services when necessary.

6.Administrative support: Providing administrative support to various departments, such as typing documents, filing paperwork, and data entry tasks.

7.Maintaining and obtaining medical records: Keeping accurate records of visitor logs, appointments, and other relevant information.

8.Ensuring office security: Monitoring access to the premises, issuing visitor badges, and following security protocols to maintain a safe environment.

9.Handling payments: Processing payments for services or products, reconciling cash drawers, and maintaining financial records as needed.

10.Performing other tasks as assigned: Assisting with special projects, coordinating office events, and undertaking additional responsibilities to support the smooth operation of the office.

11. Electronic medical records eClinicalWorks

These duties may vary depending on the specific requirements of the organization and the nature of the front desk role.

Skills:

- Proficiency in using phone systems for handling incoming calls
- Knowledge of medical terminology and procedures
- Experience working in a medical office environment
- Strong organizational skills with attention to detail
- Ability to multitask in a fast-paced setting
- Excellent communication and interpersonal abilities

If you meet these qualifications and are looking to join a dynamic healthcare team, we encourage you to apply for the Front Desk Agent position.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Clinic
• Private practice

Medical specialties:

• Primary Care

Schedule:

• Monday to Friday

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Ability to Commute:

• Plantation, FL 33324 (Required)

Ability to Relocate:

• Plantation, FL 33324: Relocate before starting work (Required)

Work Location: In person