Planned Parenthood Columbia Willamette (PPCW) is looking for passionate Clinic Assistants to support our mission at our Ontario Health Center.

PPCW is committed to providing, promoting, and protecting access to sexual and reproductive health care in Oregon and Southwest Washington. Since 1963, we have provided a broad range of sexual and reproductive health care, including family planning, preventative care, and other medical services; trained and educated community members on issues of sexuality; and advocated for the protection of reproductive rights and freedom in Oregon and Southwest Washington.

Each year, more than 58,000 women, men and teens visit a PPCW health center, located in Northeast and East Portland, Milwaukie, Beaverton, Salem, and Bend, Oregon; and Vancouver, Washington. We believe that we are leading a movement for reproductive health care and education, and we are looking for people who want to help us transform the world. Working for Planned Parenthood can be the most rewarding experience of your career and we hope you will consider applying to join our wonderful team!

The Back Office Clinic Assistant is responsible for providing back office support to providers and patients related to sexual and reproductive health care.
The Back Office Clinic Assistant supports and promotes the mission of Planned Parenthood Columbia Willamette (PPCW) by providing excellent customer service to patients, visitors, and co-workers. PPCW provides confidential and discrete family planning services, including abortions, while maintaining an environment of dignity, trust and respect.
The Back Office Clinic Assistant must have the ability to communicate effectively (verbal and written) with diverse patients and co-workers; must be able to work independently and as part of a team; must have the willingness and ability to adapt to job-related changes; must exhibit excellent customer service skills and be committed to providing the highest level of patient care.

The Front Office Clinic Assistant is responsible for providing support in the front office of the health center which includes accurate data entry, checking-in and checking out patients in a timely manner, preparing paperwork, answering phones, and scheduling appointments.
The Front Office Clinic Assistant supports and promotes the mission of Planned Parenthood Columbia Willamette (PPCW) by providing excellent customer service to patients, visitors, and co-workers. PPCW provides confidential and discrete family planning services, including abortions, while maintaining an environment of dignity, trust and respect.
The Front Office Clinic Assistant must have the ability to communicate effectively (verbal and written) with diverse patients and co-workers; must be able to work independently and as part of a team; must have the willingness and ability to adapt to job-related changes; must exhibit excellent customer service skills and be committed to providing the highest level of patient care.

Compensation: Starting rate of pay is $19.29 or more depending upon experience. Annual step increases are determined by the Collective Bargaining Agreement. Bilingual premium pay is $1.63 per hour, with an additional $1.63 per hour paid for interpreter-level skills.

Benefits

• 4 weeks of Paid Time Off accrued annually
• 9 Paid Holidays
• Medical, Dental and Vision Insurance and FSA
• Short and Long Term Disability, Life Insurance
• 403b Retirement Fund

Minimum Qualifications:

• High School Diploma or equivalent.
• 2 years of work experience in a customer service or high-volume role.
• Ability to perform all of the essential functions of the job with or without reasonable accommodation.

Preferred Qualifications (Back Office Clinic Assistant):

• Experience with electronic health records (EHR)
• Experience in medical office settings and/or positions that included direct patient contact, taking vitals, drawing blood samples and/or assisting a healthcare provider, including veterinary assisting.
• Medical Assistant Certification
• Phlebotomy Certification
• E.M.T. Certification
• C.N.A. Certification

Preferred Qualifications (Front Office Clinic Assistant):

• Medical Receptionist experience
• Experience with electronic health records (EHR)
• Basic understanding of insurance billing and ICD-10 coding preferred.

Planned Parenthood Columbia Willamette is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment. We do not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, marital status, age, mental or physical disability, genetic information, application for workers' compensation benefits, use of statutory protected leave, veteran or military status, pregnancy, union activity, or any other characteristic or status protected by applicable federal, state or local laws. Planned Parenthood is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

Job Type: Part-time

Pay: $19.00 - $23.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• No weekends

Work setting:

• Clinic
• In-person

Experience:

• Customer service: 2 years (Required)

Work Location: In person