Why Plan of PA?

PLAN of PA is a non-profit that supports individuals with disabilities to build meaningful lives. PLAN provides Care Management services combined with Financial Management Services to ensure that our clients have comprehensive support throughout their life stages.

Our culture emphasizes mutual support, mission delivery, work life balance, and open dialogue. PLAN offers the opportunity to work in an energetic and collaborative environment, with a dynamic team of interdisciplinary professionals. New team members can expect an engaging onboarding process, with plenty of one-on-one training from their supervisor. Key benefits of working at PLAN of PA include flexible scheduling, remote/hybrid work, and professional development opportunities, which include exposure to the financial services field.

Are You:

A Human Services professional with:

• High integrity and strong client advocacy?
• Confidence and self-motivation?
• Commitment to client success?
• Creative problem solving skills?
• Patience, compassion, and thoughtful communication?

Join us at PLAN of PA and help make a real difference in people’s lives!

Client Services Liaison position:

We are seeking an individual for a part-time role, guaranteed 20 hours a week and upwards of 24 hours a week, for our Client Services Liaison position. Individuals with a background in human services, such as Psychology, rehab, social work, medical administration, or teaching, would be preferred for this role. The role provides care coordination, emotional support, social interactions, and skill building to our clients living with disabilities. The Client Services Liaison will work closely with both Trust and Care Management teams to provide administrative support and appointment coverage.

**Driving clients is a key aspect of this role, but there will not be more that 2 or 3 driving appointments per week. You would use your own vehicle, but mileage is reimbursed.**

This is a hybrid role, which requires time in our office in Wayne, PA but also allows for some work from home after a 3-month introductory period.

This role is flexible in nature and may not hold a set schedule every week.

Key duties:

Care Management:

• Provide coverage for routine appointments with clients, such as grocery shopping, doctors appointments, activities/social outings
• Facilitate client participation for group events and socialization opportunities
• Provide logistical support for record keeping and benefits attainment including procurement of releases of information, client identification documentation, bank statements, etc.
• Schedule client appointments including doctors appointments, assessments, and care planning
• Write Annual Care Plans for unassigned Care Management clients
• Support for overflow of routine redeterminations such as ACP, Rent Rebate, CAP and SNAP

Trust Support:

• Ordering and purchasing approved items
• Assisting clients in obtaining documentation needed for requests
• Procuring services for clients that the Trust intends to pay for
• Provide support/coverage to the Trust Annual Review process
• Cover Trust phone lines as needed
• Assist with bill pay logistics
• Scan files

Job Type: Part-time

Pay: $20.00 per hour

Expected hours: 20 – 24 per week

Benefits:

• Flexible schedule
• Paid training

Schedule:

• Monday to Friday
• No nights
• No weekends

Work Location: Hybrid remote in Wayne, PA 19087