Since 1972, Places for People has helped individuals in the St. Louis community find and define their places in the world.

Specifically, our mission is to provide caring, effective services to help those with the greatest challenges recover from mental health illness and associated chronic illnesses.

We fundamentally believe that each person we serve deserves a chance to be their best selves and we want to help them get to that point.

SOME perks of working at Places for People:

Medical, dental, and vision insurance

Short and long-term disability insurance

Paid Vacation Time (6.67 hrs/month) and Sick Leave (10 hrs/month)

Free Employee Assistance Program

8 paid holidays

Flexible work schedule

403(b) Retirement Plan contribution

Mileage reimbursement at the federal rate

Supervision available for licensure during work hours and at no cost

Loan forgiveness through the National Health Service Corps (NHSC) for specific positions

AT&T Wireless membership perks

On-site fitness center

An ever-expanding Wellness and Wellbeing Program

General Description

The Assistant Team Leader (ATL) assists the Team Leader in providing clinical supervision for clinical and support staff. The ATL ensures quality assurance standards are met, acts as liaison with other teams and outside agencies as needed, gathers, and prepares outcome data and client feedback for review.

You must be able to fuel your passion for nonprofit through HOPE of the future, only settle for EXCELLENCE in execution, COLLABORATE well with others, have COMPASSION for our mission and be ready to make a strong impact that is incredibly rewarding.

Job duties include but are not limited to:

Direct Report Development

• Schedule twice monthly supervision meetings with all direct reports on team and conduct a quarterly field observation of staff’s work.
• Develop and implement an effective onboarding process for new team members including orientation support, discussion of organization values/culture, identification of recommended additional initial training, and plan for development/coaching.
• Provide guidance of direct reports in a variety of areas including clinical documentation, mentoring, teaching, nurturing, and team well-being assessment, and identify any additional support recommendations, if appropriate.
• Monitor training requirements for direct reports and regularly provide feedback and direction based on job responsibilities and desired professional development.
• Conduct annual succession planning assessment per process prescribed by HR.

Leadership Activities

• Review a minimum of 4 (four) service notes per month per Integrated Health Coach to assess quality of notes regarding: medical necessity congruent with Individual Treatment Plan.
• Complete all service documentation including progress notes, assessments/treatment plans and other reviews prior to required deadline.
• Provide appropriate feedback and identify improvement strategies during supervision.
• Monitor team performance with a focus on access, efficiency, effectiveness, and accountability (need to define) in supervision meetings.
• Monitor clinical and administrative process flows and identify improvement opportunities utilizing available resources (QI) when necessary and celebrating and sharing success.
• Monitor outcomes against treatment plans for improvement.
• Accompany health coaches on visits to provide feedback on performance and identify opportunities for development and/or improvement. Frequency of visits should be more for new IHC’s and should be based on supervisor assessment of performance.
• Promote and coach service delivery that is recovery focused, trauma informed and culturally competent.

Communication

• Regularly communicate information gleaned from meetings, trainings, conferences, etc. to your team members. Effectively and continually communicate information to team to minimize confusion or lack of understanding regarding organizational direction.
• Support and model the agency’s efforts to promote a culture of health, wellbeing, inclusion, camaraderie, compassion, and appreciation of our collective work.
• Promote coordination of care where we work across teams, disciplines, departments, and other providers to address the treatment needs most effectively of those we serve and take advantage of our collective wisdom.

Task List

• On call rotation, provide back-up to front line and provide crisis intervention as needed.
• Assist Team Leader (TL) with weekly meeting to review and pre-schedule services that are linked to the person’s served treatment plan.
• Meet with team monthly to review persons served who are 1) non-responders of services and create plan to address needs 2) review those who are preparing for discharge and 3) review consumers who are receiving too much, or too little services based on utilization review.
• Address critical issues including completing critical incident reports and addressing client and staff grievances per agency policy.
• Monitor staff orientation, ongoing training requirements, time records and annual reviews for assigned staff.
• Bi-weekly (2x per week) review of activities.
• Review medical consultations and input into Dr. First.
• Participate in agency-wide meetings, provide training and write reports, as needed, to support agency development.
• Serve as back up Leader in the absence of a TL.
• Complete a minimum of two (2) in-person contacts per day.
• Attend agency training as required.
• Other duties as assigned by supervisor.

• Bachelor’s degree in a social service-related field;
• Three (3) years of working experience in a social services field;
• Knowledge of Diagnostic Statistical Manual (DSM), psychotropic medications, and substance use services;
• Personal vehicle, Chauffeur’s License, and current auto insurance
• Med Tech training, First Aid and CPR (can be provided by the agency)