Part Time Operations Coordinator

Your Opportunity:

You have the opportunity to be surrounded by, learn from, and grow with the top 1% of real estate professionals in North America. Grow with us as our part-time Operations Coordinator. We have a proven path and will provide you with the models, systems, tools, coaching, training, and accountability that ensure success. Show up with the will and commitment to succeed. In addition to creating a limitless growth path for your career, you also can earn opportunities for revenue share, growth share, vesting, investing, and earning an opportunity to become a part of our consulting team at a national level.

Who Develops You: Team Operator

What You’re Great At:

You embody the essence of an efficient and dedicated professional, driven by a genuine commitment to serving others. Your knack for crafting, implementing, and perfecting systems is unmatched. Meticulous attention to detail is second nature to you, and you take pride in maintaining impeccable standards of work quality. Your focus on safeguarding both time and resources, not only for yourself but also for the entire team, underscores your role as a guardian of productivity and efficiency within the organization.

What You’ll Do:

• Build, implement, maintain, and OWN all systems for delivering excellent internal and external customer service, internal communication, team calendar, company social media presence internally and externally, office management, client care systems, team retention and recognition including events, and referrals.
• Support the team growth efforts through posting recruiting ads, calling agent recruits, and scheduling appointments for the Team Operator.
• Own the agent onboarding process, including holding in person and virtual trainings.
• Create, streamline, and maintain the team’s operations manual that documents all systems and standards that are not able to exist within our technology leverage, Brivity.
• Create and own systems for maintaining integrity of the database, including holding agents accountable to activities.
• Assist with planning and executing a minimum of 4 events per year for clients that are done at a high level to drive business referrals
• Ensure all team receipts are obtained and submit to the finance team, when reports are generated, take ownership of finding opportunities to reduce expenses.
• Provide a world class client experience for clients through phone and email on behalf of the team through contract and beyond.
• Manage the listing launch and contract to close process for all transactions, including overseeing a virtual assistant that completes most of the process.
• Coordinate photography, staging, sign installation, and other listing launch functions as needed.
• Act as the liaison between real estate agents, clients, attorneys, escrow companies, and mortgage brokers.
• Coordinate regular team productivity events and systems, including Prospecting Day and Call Nights
• Commit to weekly 1:1 coaching sessions, PLACE trainings, and Brivity trainings.
• And other responsibilities as needed.

Skills and Character Necessary:

• High level of attention to detail
• Desire to grow professionally and personally
• CRM knowledge and ability to learn and implement new systems
• Naturally curious mindset
• Passion for real estate and providing a consistent and high level of service
• Excellent time management skills
• Focused on working with efficiency
• Impeccably organized
• Positive and direct communication, both written and verbal
• Creative and forward-thinking
• Team player
• Proven ability to lead yourself and others with conviction
• Self-starter and self-motivated
• Taking ownership of projects once asked to do them and following up with status updates
• Ability and desire to focus on one task for at least an hour during time blocks
• Ability to problem solve and use critical thinking daily
• Have a “do whatever it takes” mentality
• Follow a current process as well as improving them and create new processes
• Learning-based and growth-minded
• Knowledge of basic office suite software and calendaring systems
• Flexible and adaptable

Required and Preferred Background:

• Requires a prior work history that demonstrates the ability to plug into and improve existing systems and provide an enthusiastic level of support to a team
• Previous real estate experience is required for this role
• Minimum of 1 years experience in an operations/administrative role
• Real Estate license is not required to be eligible for the role, but will be expected to be obtained within 6 months of employment.

Other Details:

• Compensation is DOE, starting range is from $18 to $22 an hour
• This is a part time position and will be expected to work between 20-25 hours a week. Daily schedule is flexible.

Potential matters more than checkboxes! We're seeking individuals who are eager to learn and grow, even if you don't tick off every qualification on the above. We value character, adaptability, and the drive to excel. Your unique perspective could be exactly what we need. Let's meet and explore the possibilities together!

Job Type: Part-time

Pay: $18.00 - $22.00 per hour

Expected hours: 20 – 25 per week

Benefits:

• 401(k)
• Employee assistance program

Schedule:

• Monday to Friday

Experience:

• Customer service: 1 year (Preferred)
• Administrative: 1 year (Preferred)
• Real Estate: 1 year (Preferred)

License/Certification:

• Real Estate License (Preferred)

Work Location: In person