Shift Manager – Dunkin’ Donuts

Position Summary:

At Dunkin' Donuts, the Shift Manager is responsible for ensuring product quality and availability, efficiency and excellent customer service, effective staff management and problem solving. Shift awareness and a positive attitude are essential to being a Shift Manager. We depend on our Shift Managers to lead by example and to always make our guests feel welcome and appreciated.

Responsibilities:

· Provides fast, friendly customer service to all guests.

· Operates a POS system by taking orders and collecting payment.

· Prepares and packages customer orders to their satisfaction.

· Cleans and prepares cooking and prep areas.

· Operates coffee and sandwich equipment.

· Demonstrates a complete knowledge of menu items and ingredients.

· Accounts for food quality and quantity.

Requirements:

· Minimum age is 18

· Excellent communication skills

· Physical dexterity required (the ability to move up to 50lbs. from one area to another)

· Ability to operate a computerized POS system

· Basic math skills and written/verbal skills

· Enthusiasm and team player

· Commitment to excellent customer service

This Dunkin' Donuts restaurant is independently owned and operated under a franchise granted by DD Franchising LLC. 

You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

The Dunkin' Donuts trademarks, logos and designs are trademarks of DD IP Holder, LLC. Used under license.