Zachary Piper Solutions is currently seeking entry to mid level Help Desk Analysts to support the Virginia Customer on a Full Time engagement sitting out of Redmond, WA. Must have active Full Scope Polygraph to be considered for this role.

Qualifications for the Help Desk Analyst include:

Basic understanding of Windows/Linux Operating systems

Experience with Active Directory and basic IT troubleshooting

A or Security certification highly desired

Strong communication skills and attentiveness to detail

Active FSP clearance required

Responsibilities for the Help Desk Analyst include:

Responding to tickets for basic IT troubleshooting issues

Managing accounts and access

Escalating issues when necessarily to sys admins and cyber team

Ensure that customer needs are met

Compensation for the Help Desk Analyst includes:

70-110K salary based on experience

Health care, vision, dental, 401K, and PTO/holidays annually

Keywords:

Help Desk Analyst, Help Desk Technician, Desktop Support Specialist, Desktop Support Technician, IT Support, IT Support Analyst, IT Support Technician, IT Technician, Help Desk, troubleshooting, windows, linux, OS, AD, active directory, group policy, migration, A , Security , remedy, servicenow, CompTIA, health, vision, dental, 401K

#LI-HW1

About the Company:
Piper Companies

Piper Companies is an elite staffing and human capital solutions firm specializing in information technology, life sciences, and clinical solutions. With a proven track record of delivering high quality talent, managed services, and consulting, we help our clients build high performing teams and drive long-term value. Our rigorous customer engagement process assures results in addressing a variety of people-centered challenges, whether it is helping teams reach maximum performance through comprehensive managed services, directly recruiting permanent employees, or staffing projects on a contract or contract-to-hire basis. When the need is sudden and critical, we specialize in identifying and onboarding the most qualified people in a rapid fashion.

Industries Served:
• IT Infrastructure & Cloud
• Software Development
• Business Intelligence & Data Analytics
• Information Security
• Clinical Research & Life Sciences
• Applied Health

Our Value:
With a focus on understanding the needs and objectives of each enterprise we serve, Piper augments its staffing solutions with program management innovations to help teams reach maximum performance and deliver business results. Each client relationship is grounded in our Piper Engagement Process (PEP), which delivers measurable results and a predictable hiring experience for both clients and candidates.

Company Size:
500 to 999 employees

Industry:
Staffing/Employment Agencies

Founded:
2011

Website:
http://www.pipercompanies.com/