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Northpoint Roofing Systems, a renowned roofing company known for its commitment to excellence, customer satisfaction and ranked 653 on the prestigious Inc. 5000 list along with a 26th position in the competitive construction sector is looking for a Lead Generation Specialist to identify, qualify and follow-up on marketing qualified leads (MQL). The Lead Generation Specialist connects with and nurtures leads and works closely with the sales team to arrange next steps in the sales process.
ResponsibilitiesIdentify potential clients through a variety of methods including outbound calls, follow-up with potential clients and route qualified opportunities to appropriate team member, generate leads through networking, client referrals and online marketing.Comfortable with outbound calling and making a high volume of calls daily.Develop rapport and build relationships with existing and potential clients and ensure satisfaction with our service.Understand client needs and offer solutions and support.Update CRM with sales activities including calls, orders, sales, and any client or vendor relationship issues.Schedule appointments within CRM on behalf of various team members and product lines; arrange and coordinate meetings with clients and sales representatives.Calculate project costs and enter job costing data.Review, prepare and submit invoices, review products or services provided and ensure they align with specific job, securely manage credit card information, and send for approval.
Excellent customer service skills, verbal and written communicationAt least 2 years of experience in lead generation and prospecting with a successful track record in generating high-quality leadsLead Nurturing experience: ability to establish relationships with prospectsSocial selling experienceThorough knowledge of CRM softwareExcellent client servicing skillsFamiliarity with Microsoft Office (Word, Excel, PowerPoint, Outlook)Collaborator (member of a small, fast-paced office environment)High school diploma or GEDBenefitsMedical, dental and vision insurancePrescription benefitsLife insuranceDisability benefitsPaid Time OffCasual dress code
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