Job Overview:

Pioneer Industrial Sales is a leading provider of a wide range of industrial supplies with a reputation for high quality products and on-call delivery of needed stocks, both day and night. The Company has a broad range of value-add capabilities and a reputation for service which enables it to maintain long-standing customer relationships. “We sell service!”

Overview: As an Inside Sales Representative at Pioneer Industrial Sales, you will play a key role in driving sales growth and providing excellent customer service within the industrial supply sector. This entry-level position offers the opportunity to learn about our products, engage with customers, and contribute to the success of our sales team.

Responsibilities:

1) Customer Engagement:

• Proactively reach out to prospective and existing customers via phone, email, and other channels to promote our products and services.
• Build and maintain strong relationships with customers by understanding their needs, addressing inquiries, and providing personalized solutions.
• Assist the inside sales team with customer inquiries, order processing, and product information

2) Sales Support:

• Follow up on sales leads to convert prospects into customers.
• Process customer orders accurately and efficiently, ensuring timely delivery and fulfillment.
• Collaborate with the sales team to identify upselling or cross-selling opportunities and contribute to achieving sales targets.

3) Administrative Tasks:

• Maintain accurate records of customer interactions, transactions, and sales activities in the CRM system.
• Prepare sales quotes, proposals, and presentations as needed.
• Assist in inventory management by monitoring stock levels and coordinating with the warehouse team to ensure product availability.

Qualifications:

• Associate or Bachelor's degree in Business Administration, Sales or Marketing
• Previous experience in sales, customer service, or a related field is preferred but not required.
• Strong communication skills, both verbal and written, with the ability to engage customers effectively.
• Excellent interpersonal skills and a customer-focused mindset.
• Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment.
• Proficiency in Microsoft Office suite (Word, Excel, Outlook) and CRM software.

Benefits:

• Competitive compensation package with opportunities for performance-based incentives.
• Comprehensive training program to develop sales and product knowledge.
• Career growth opportunities within the company based on performance and potential.
• Health benefits, retirement plans, and other employee perks may be available.

How to Apply: Please submit your resume and a cover letter outlining your interest in the Inside Sales Representative position at Pioneer Industrial Sales. Highlight any relevant experiences, skills, or qualifications that make you a strong candidate for this role. We look forward to reviewing your application and considering you for our team!

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• No experience needed

Shift:

• 8 hour shift

Supplemental pay types:

• Bonus opportunities

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to Relocate:

• Blountville, TN 37617: Relocate before starting work (Required)

Work Location: In person