We are looking for a People & Culture/HR Director for our new Family Entertainment
Center to oversee the human resources part of our operation. If you are seeking an
opportunity that takes fun and games to a new level, then read on!

Our People & Culture/HR Director’s responsibilities will be a broad spectrum from
determining overall strategy for management and team members from compensation,
benefits, and development opportunities to hiring, supporting training, creating policies
and practices, and understanding and application of all local, county, regional, state,
and federal labor laws. We need a thoughtful, open-minded, and open-hearted leader
who can be a confident decision-maker who is equally capable of rolling up their
sleeves when needed. If you have what it takes to bring a team together to be
productive, engaging, and successful while seeing the business operate at its best, this
may be the job for you.

Responsibilities
 Oversee all HR initiatives, systems and tactics
 Oversee recruitment, hiring and training practices and objectives
 Act to support the human factor in the company by devising strategies for
performance evaluation, staffing, training, and development etc.
 Supervise the work of HR personnel and provide guidance
 Serve as the point of contact for employment relations
 Develop site plans for a variety of HR matters such as compensation, benefits,
health, and safety etc.
 Monitor adherence to internal policies and legal standards
 Deal with grievances and violations invoking disciplinary action when required
 Anticipate and resolve litigation risks
 Report to senior management by analyzing data and using HR metrics
 Pre-opening Support: Assists in all aspects of as required for a successful
 Labor and Benefits Budgeting: Works with Site Leadership to develop budgets
and make recommendations specific to compensation and benefits
 Labor Relations: Conduit for labor resources, managers, and team members
 Policy, Procedures, Protocols, and Processes: Develop and oversee compliance
of all site Standard Operating Procedures (SOP), health and safety regulations,
federal, state and local regulations, and team members deliver the highest level
of service, quality and guest experience and services
 Executes directives from Senior Leadership
 Management: Works with, encourages and supports all site leadership including
mentoring, coaching, and career development
 Employees: Work with and supports all team members to encourage productivity
and providing opportunities for mentorship, coaching, and growth Safe Environment: Ensures all staff follows health and safety regulations as well
as internal directives
 Backs up on-site with Guest Services as required
 Operate as Manager on Duty when assigned
 Other duties as assigned

Essential skills
 Proven work experience as a People & Culture and/or HR Director or within a
similar role in attraction, entertainment, restaurant, hospitality, or related
experience
 Team Leadership, Management and Development
 Compensation and Benefit experience
 Recruitment, hiring, and training experience
 Onboarding experience
 Understanding of industry-relevant laws
 Motivational skills
 Strong Verbal, Written, and Tactile Communication including active listening skills
 Team Player
 Good analytical/critical thinking
 Solution-Oriented
 Site management best practices
 Knowledge of software and office programs
 Excellent problem-solving and multitasking skills
 Identify as a “people” person; friendly, understanding, positive, compassionate,
flexible, receptive to change
 Embrace, encourage, and grow the work culture
 Highly professional and courteous
 Ability to work flexible hours
 Strong sense of responsibility and a professional presentation
 Proficiency in English; knowledge of other languages is a plus
 Adult Child Infant CPR, AED, and First Aid certification is a plus

Required Qualifications
 Preferred prior 2 years experience as a Culture & People Director, HR Director,
or role with relevant responsibilities
 Working knowledge of local, county, state, and federal employment legislation
and regulations
 Understanding of compensation and benefit best practices
 Understanding of payroll systems
 Thorough knowledge of human resource management principles and best
practices
 Business acumen partnered with attention to the human element
 Knowledge of data analysis and reporting
 Excellent organizational and leadership skills Outstanding communication and interpersonal skills
 Diligent and firm with high ethical standards
 BSc/BA in human resources, business administration or relevant field or
combination of experience and education; MSc/MA in human resources will be a
plus
Work Environment and Physical Demand Considerations
To be successful in this role, applicants must understand the following about the work
environment and physical demand requirements in which essential functions will take
place. The listed essential skills and required qualifications represent the knowledge,
skills, minimum education, training, licensure, experience, and/or ability required for the
position.
Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential functions.

Environment
The working environment for this role will occur in both traditional office space and in an
indoor setting, the Family Entertainment Center, which will include:
 Loud noises
 Music
 Extreme lightening including strobes
 Physical activity
 Gathered crowds
 Strong scents
 Variable flooring
 Heights
 Extreme movement by staff and guests
 Special effects
 Fog-like effects
 Small spaces

Physical Demands
 Moving in different positions to accomplish tasks in various environments
including tight and confined spaces
 Remaining in a stationary position for prolonged periods
 Repeating motions that may include the wrists, hands and/or fingers
 Positioning or moving objects up to 25 pounds

Other Duties: This job description is an overview of the position and should not be
considered a comprehensive listing of all activities, duties or responsibilities which can
be subject to change, modification, or augmentation with or without notice.

Culture Notes: There is a strong requirement for both understanding and building a culture that aligns with the business philosophy and allows itself to be driven by the ideas, skills, and
people of the organization.

Benefits
 Medical
 Other benefits as determined

Work Schedule
This is a full-time position with a flexible schedule which includes weekdays, weekends,
evenings, and holidays. It is important to understand this expectation.

Supervisory Responsibility
This position does require supervisory responsibility.

Relocation: Willing to relocate to North Dakota

Job Type: Full-time

Pay: $65,000.00 - $70,000.00 per year

Work Location: In person