Pink House Alchemy is a vibrant and innovative company specializing in handcrafted syrups, shrubs, and bitters for both home and professional use. Our mission is to inspire creativity and elevate the art of mixology with our high-quality, all-natural ingredients. We are a growing team passionate about flavor, quality, and customer satisfaction.

Position Overview:

We are seeking an organized and proactive Office Manager to join our team at Pink House Alchemy. The Office Manager will play a crucial role in supporting sales and customer service operations, managing bookkeeping and accounting tasks, and facilitating seamless communication between departments.

Key Responsibilities:

Sales and Customer Service Support

• Assist with processing orders, invoicing, and managing customer inquiries.
• Provide exceptional customer service by promptly addressing customer concerns or questions via email, phone, or in-person interactions.
• Maintain accurate records of sales transactions and customer interactions.

Bookkeeping and Accounting

• Manage accounts receivable and accounts payable processes.
• Reconcile financial transactions and prepare financial reports as needed.
• Collaborate with external accountants to ensure compliance with financial regulations and timely tax filings.

Purchasing 

• Manage finances and use bookkeeping information to make informed decisions on purchasing raw materials
• Work with our director of operations and production team leaders to create, process or oversee purchase orders

Communication and Coordination

• Serve as a central point of contact for interdepartmental communication, ensuring that information flows smoothly between teams.
• Schedule and coordinate meetings, both internally and with external stakeholders.
• Facilitate effective communication between the office and remote team members, utilizing various communication platforms.

Office Administration

• Oversee general office operations, including maintaining office supplies, equipment, and facilities.
• Organize and maintain physical and digital filing systems to ensure easy retrieval of documents.
• Assist with special projects and events as needed.

Qualifications:

• Proven experience in office management, administrative support, or similar roles.
• Strong organizational skills with meticulous attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and accounting software (e.g., QuickBooks).
• Ability to multitask and prioritize tasks effectively in a fast-paced environment.
• A proactive attitude and willingness to take initiative to solve problems and improve processes.

Please send your resume or any questions to morgan@pinkhousealchemy.com

We can't wait to meet you!