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Patient Service Representative (Morganton Park Primary Care)
Pinehurst Medical Southern Pines, NC
$35k-43k (estimate)
Full Time | Ambulatory Healthcare Services 0 Months Ago
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Pinehurst Medical is Hiring a Patient Service Representative (Morganton Park Primary Care) Near Southern Pines, NC

 
 
Pinehurst Medical Clinic (PMC)

PMC is a recognized healthcare provider in the communities of Moore County, Lee County, Cumberland County, Chatham County, and the surrounding six counties. Locally owned and managed, PMC offers a broad range of primary and specialty care services to the communities we serve. The physicians and healthcare team of professionals at PMC share a commitment to patient-centered care that is physician-led and utilizes the latest advances in medical technology. This combination of leading-edge medicine and deep compassion for the people we serve has been a hallmark of PMC since 1952. PMC consists of over 130 providers, approximately 750 employees, and 16 locations. 

Benefits to support you and your family:

PMC is proud to support the total health and well-being of our team members so they can thrive personally and professionally. That’s why, as part of the PMC team, you’ll have a package of benefits that covers your health, well-being, family, and future. For more information regarding our benefits, click here to watch our benefit video or click here for our benefits overview guide.

What will you do as a PMC Patient Service Representative (PSR)

As a PMC Patient Service Representative (PSR) you will serve as an essential part of the patient’s experience acting as a liaison between patients and medical support staff by greeting, instructing, and directing patients and visitors. You will perform various tasks such as entering all patient demographics, insurance information, and collection of payments upon check-in/out or when scheduling an appointment. Along with scheduling patient appointments for both established and when appropriate new patients. Check out what a day as a PSR at PMC.

A day in the life of a PMC Patient Service Representative (PSR) may include:

  • Greeting our patients and visitors in a prompt, courteous, and helpful manner; answering requests for information.
  • Checking in patients, verifying and updating necessary information, then acknowledging patients and checking patients out. Along with assuring that patients are kept apprised of the physician’s timetable in the event, it will increase the patient’s waiting time.
  • Advises patients regarding certain financial obligations including but not limited to co-payments, deductible amounts, insurance eligibility, etc.
  • Maintaining the lobby in a neat and orderly manner including keeping magazines current.
  • Maintaining and coordinating the physicians’ schedules, having a thorough knowledge of physician specialties and medical practices.
  • Answering telephones and returning calls in a timely manner, taking messages, handling requests, and providing accurate information as necessary.
  • Handling mail, paperwork via fax, and medical records, assuring accuracy and completeness.
  • Being a key piece in the PMC mission by providing the highest quality of care to our patients and the communities we serve. 

Required Qualifications

  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Preferred Qualifications

  • One to two-year experience in a medical office setting.

Shift: Day Shift (Monday through Friday) no weekends or holidays
Pay Type: Hourly (Non-Exempt)
 
The Pinehurst Medical Clinic is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations and provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ambulatory Healthcare Services

SALARY

$35k-43k (estimate)

POST DATE

05/17/2023

EXPIRATION DATE

05/12/2024

WEBSITE

pinehurstmedical.com

HEADQUARTERS

PINEHURST, NC

SIZE

200 - 500

FOUNDED

1952

TYPE

Private

CEO

MARK MACEJKO

REVENUE

$10M - $50M

INDUSTRY

Ambulatory Healthcare Services

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If you are interested in becoming a Patient Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Service Representative job description and responsibilities

Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.

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A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Service Representative jobs

Open the Patient Service Representative Cover Letter Template.

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Know how to feel, express and receive gratitude.

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Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.

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Deeply familiar with managing patient flow and ensuring that all empty appointment slots are filled according to the facility’s protocol.

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