• Answers phone calls and transfer to appropriate destination or take detailed message.
• Operates Avaya telephone console to receive incoming messages.
• Must have strong computer skills and be familiar with Microsoft Office Suite, office equipment

• Collects Association payments from mailboxes and drop boxes and prepares bank deposits.
• Distributes incoming mail to proper person or amenity.
• Manage shared Outlook Calendar for conference room and post updated schedule as

• Prepare, print and distribute monthly mailing list to USPS and amenities
• Prepare and sign for UPS/Fed Ex deliveries and shipments
• Post Flyers and information to administration bulletin boards
• Prepare credit applications for member charge accounts
• Keeps inventory and purchases office and janitorial supplies, organizes storage, and

• Distributes HOA documents onflash drives for realtors to supply to new buyers.
• Maintains employee, and organized group lists
• Assists Member Relations with schedule for Lake Lodge, including all aspects of booking such

• Maintains postage meter, refill monies account when needed, clean, refill with ink, water and

• Monitors copier, fax and mail meter supplies, maintenance and repair needs.
• Maintains records and prints gate cards for property owners, renters, contractors, vendors,

• Keeps the office and conference rooms tidy and clean.
• Assists Admin Assistant with typing and other requested projects.
• Assists other office staff as necessary.
• Regular, punctual attendance is required.
• Other duties may be assigned.

EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); or one to three months related
experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance
instructions, and procedure manuals. Ability to write routine correspondence. Ability to do multi-
tasks with frequent interruption. Ability to speak effectively before groups of customers or
employees of organization.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts and apply general bookkeeping skills.
REASONING ABILITY
Ability to apply commonsense understanding to carry out instructions furnished in written, oral,
or diagram form. Ability to deal with problems involving several concrete variables in
standardized situations.
OTHER SKILLS AND ABILITIES
Ability to work with specific computer software. Above average organizational skills. Ability to
maintain professional relationship with property owners, renters, realtors, non-members, co-
workers and the public.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an
employee to successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential
functions.
While performing the duties of this job, the employee is regularly required to use hands to touch,
handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The
employee frequently is required to sit. The employee is occasionally required to stand and walk.
The employee must occasionally lift and/or move up to 10 pounds for office supply deliveries,
unless otherwise stipulated. Specific vision abilities required by this job include peripheral vision
for office traffic awareness and the ability to adjust focus for map reading.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee
encounters while performing the essential functions of this job. Reasonable accommodations
may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Employee shall work well under pressure; meet multiple and sometimes competing deadlines.
Employee shall at all times demonstrate cooperative behavior with colleagues and supervisors.