Pima Community College’s First Year Experience (FYE) program connects students within their first 30 credits with college-wide campus & online resources, programs and specifically designed events that build interpersonal relationships and leadership skills for continued academic, professional and civic success. FYE Peer Mentors are current Pima students who introduce new students to the college via the 7 different initiatives under the FYE umbrella, including but not limited to Connect U Orientation (CUO). The Connect U Orientation program is offered year-round online through D2L, and has live sessions (on campus and virtually via zoom) July-August, December-January and May-June consisting of tours and activities orienting new students to Pima. Connect U Orientation is facilitated by current PCC students who serve as FYE Peer Mentors. Once classes begin, FYE Mentors work hours are reduced to accommodate their class schedules while continuing to support FYE programming. FYE Peer Mentors will be responsible for facilitating Connect U orientation sessions across the College on campus and online. They will also support other FYE programming college-wide, on-campus and online. They are also expected to complete training prior to each semester cycle.

The work schedule for this position may include working evenings, weekends, and at multiple campus locations, when needed.

Duties and Responsibilities:

• Contact students to register, confirm and/or reschedule participation in a Connect U Orientation session
• Provide check-in and registration at each Connect U Orientation
• Lead a small group of new students in discussions and icebreakers
• Provide tours of the PCC campuses
• Help students navigate their first steps in preparing for college, including answering questions about resources and the student experience at Pima
• Assist students in setting up various digital resources like MyPima, D2L, etc.
• Follow up with students after the Connect U Orientation program to answer questions, and lead an assigned caseload of students throughout their first semester at Pima
• Moderate discussion posts for Online Connect Orientation in D2L
• Develop content for online engagement through FYE’s social media accounts
• Respond to questions as a team submitted to the collaborative email setup for CUO Mentors
• Support the 6 other initiatives under the FYE Program Umbrella: New Student Welcome, Career Cafe, Popcorn with a Program, Adulting Series, Faces of First Year, and the FYE Passport Program
• Collaborate with teammates (FYE Peer Mentors), faculty and staff volunteers and subject matter experts to achieve FYE programming goals

Leadership and Civic Engagement

• Assist in the planning and implementation of co-curricular events and initiatives on campus and online
• Assist in developing and facilitating leadership training opportunities for new students
• Assist with the assessment and evaluation of the co-curricular programming at Pima

General Office Duties

Perform various fundamental office support duties to include:

• Registered for at least 6 credits at PCC the prior semester
• Register for at least 6 credits in the upcoming semester
• Have a cumulative GPA of 2.5 or higher
• Have no Student Code of Conduct violations

Job Requirements:

• High school diploma or General Equivalency Degree (GED)
• Registered for at least 6 credits at PCC the prior semester
• Register for at least 6 credits in the upcoming semester
• Have a cumulative GPA of 2.5 or higher
• Have no Student Code of Conduct violations

The ideal candidate will have the following knowledge, skills, and abilities:

• Experience in student leadership opportunities, service learning projects, college work experience, and/or experience working with high school or college students
• Dependability
• Skills in leading small groups
• Clear and concise verbal and written communication
• Ability to provide superior customer service
• Work coordination and prioritization while performing multiple tasks
• Ability to adhere to College standards and practices
• Development of positive and cooperative interpersonal relationships
• Manage own time and work independently
• Adaptability and critical thinking to overcome challenges
• Technical competence using virtual meeting and online work platforms (Example: Zoom, Google Suite apps like Gmail, Drive, Docs, Sheets, Slides, etc.)
• Preferred but not required: Graphic Design skills to create digital fliers and marketing materials