Company Description

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law.

Job Description

This Black Belt position will be focused on driving continuous improvement in workforce management by leveraging Lean Six Sigma methodologies to idenfity inefficiencies, develop improvement strategies, and drive operational excellence.

Essential Functions

Workforce Management

1. Develop and implement labor strategies aligned with organizational goals
2. Leverage lean six sigma methodologies to optimize labor models and deliver plans for ongoing process improvement
3. Recommend and implement workforce management technologies, such as scheduling software and analytics tools, to streamline processes and enhance efficiency

Process Improvement

1. Lead two lean six sigma projects annually with measured benefits
2. Manage projects and problem solving with lean six sigma tools such as DMAIC, Kaizen, PDCA, and 5S
3. Analyze operational data to identify opportunities, support projects, and influence business decisions
4. Mentor and coach Green Belts within department and across the organization
5. Facilitate cross-functional Kaizen events and guide lean six sigma practices for the organization
6. Collaborate with stakeholders to ensure project success and alignment
7. Ensure successful rollout and results of new projects and processes
8. Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level
9. Ensure all activities are in compliance with rules, regulations, policies, and procedures
10. Complete other duties as assigned

Qualifications

• Bachelor’s degree in business analytics, business management, engineering, or information technology required
• Minimum 5 years experience in lean six sigma or workforce management required
• Lean Six Sigma Green Belt certification required; Lean Six Sigma Black Belt certification preferred

Specialized Knowledge

• Advanced analytical skills required (Excel, Tableau, or other)
• Intermediate Tableau or Power BI experience preferred
• Intermediate project management skills required

Competencies

• Excellent strategic, analytical, and problem-solving skills
• Ability to effectively lead project teams, meetings, and Kaizen events
• Ability to train and teach lean six sigma concepts across the organziation
• Ability to develop and maintain strong cross-functional partnerships
• Ability to work well as part of a team
• Ability to communicate and interact effectively with different levels of the organization to complete projects
• Strong verbal, written, and listening communication skills

Travel

• Travel required less than 25%

Physical Requirements & Working Conditions

• General office work requiring sitting or standing for long periods of time

Additional Information

• Nation-wide Medical Plan/Dental/Vision
• 401(k) Flexible Spending Accounts
• Adoption Assistance
• Tuition Reimbursement
• Weekly Pay