Key Accountabilities:

• Delivery of IT infrastructure Solutions, reference architectures, product selection, product standards and design patterns
• Conduct research on emerging products, services, protocols, and standards in support of security enhancement and development efforts
• Work with Business and IT stakeholders to contribute in the identification and development of systems SLA’s.
• Contribute in the improvement of service availability, stability and development of performance baselines and ensure proactive systems, applications and end user experience and business process monitoring,
• Tune monitoring system/dashboards and respond to monitoring alerts.
• Monitor server logs and network traffic. Interpret activity and make recommendations.

• Delivery of infrastructure engineering and automation services to on premise/cloud platforms
• Enable, encourage and support innovation
• Develop strong relationships with key business stakeholders to develop a deep understanding of business plans and priorities in each area
• Develop and maintain relationships with suppliers, other 3rd parties and SaaS partners
• Maintain expertise on infrastructure technology developments and trends
• Lead/participate in the design review and approval process to ensure that designs meet the project requirements, applicable risks are considered, and that strategies/standards are adhered to
• Strong broad knowledge in architecture, security across a broad range of infrastructure domains
• Ability to translate business needs into technology solutions
• High level of technical competence
• Excellent communication, presentation, influencing and interpersonal skills
• Strong understanding of IT operations and project engineering
• Ability to balance the “big picture” and short-term implications of individual decisions.
• Design and implement disaster recovery plan for operating systems, databases, networks, servers, and software applications
• Keep current and plan for emerging security threats, advisories alerts and issues

• Excellent knowledge of market trends and new developments
• Ability to travel to remote office to help support environment, as needed

Acquisition & Deployment

• Interact and negotiate with vendors, and contractors to secure system-related products and services
• Recommend, schedule, and perform server and network improvements, upgrades, and/or purchases
• Deploy new applications and enhancements to existing applications, software, and operating systems
• Perform cost-benefit and return on investment analyses for proposed systems to aid management in making implementation decisions
• Conduct research on software and systems products to justify recommendations and to support purchasing efforts
• Propose and create system specifications, diagrams, and charts to provide direction to system programmer and development teams
• Design, Document and Conduct regular server audits, system backup and recovery procedures, and regular recovery tests in accordance with the company’s disaster recovery and business continuity strategies
• Ensure system connectivity of all servers, shared software, groupware, and other applications
• Create and maintain documentation as it relates to system configuration, mapping, processes, and service records.

Operational Management

Gauge the effectiveness and efficiency of existing systems; and processes develop and implement automation strategies for improving or further leveraging these systems

Gauge the effectiveness and efficiency of existing systems; and processes develop and implement automation strategies for improving or further leveraging these systems

• Ensure Systems and Software compliance, compatibility and interoperability of all on premise and public cloud computing systems deployed and used by the organization.

• At least 8 years’ experience with working in systems integration and IT architecture planning, design and development
• Extensive knowledge of data center architectures, converged infrastructure consolidation, security, service orchestration

• In-depth strong hands-on administration & troubleshooting experience knowledge of IT infrastructure stack, not limited to, Server OS and Clusters on Win 2012/2016/2019, Hyper-V, MS SQL 2012/2014/2019, Multi-Site Active Directory, Powershell Automation, Hyper-V Replication, Cisco LAN/WAN/WLAN technology, CISCO Firepower/ASA, AWS, Windows Backups, Linux, Apache, and MS Infrastructure Services, hardware and software RAID, Block, NAS SAN storage solutions, Pure, HP, EMC, Server and other Hardware Rack, Stack, Firmware upgrades

• IaaS delivery to on premise and on Public cloud platforms

• ITIL, Agile, Scrum frameworks, methodologies, processes and supporting tools

• Familiarity with Service Oriented Architecture (SOA) and Network Architecture

• Translate business requirements using complex methods/models to determine appropriate architectural solutions

• Possession of excellent analytical, conceptual and problem-solving skill