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Roundy’s Supermarkets, Inc. Position Description
POSITION TITLE: Manager of Deli
REPORTS TO: Store Director/Deli Merchandiser
PRIMARY OBJECTIVE: Responsible for the total operations of the deli department and management of employees, including hiring, firing, training, coaching and scheduling. Manages the department to ensure an unprecedented shopping experience for the customer; to promote sales; and to achieve profit margins and labor goals by focusing on quality and freshness.
COMPANYWIDE RESPONSIBILITIES: 1. Follows all company and department policies and standard operating procedures. 2. Complies with federal and state regulations. 3. Encourages teamwork through cooperative interactions with co-workers. 4. Adheres to all cleaning and sanitation guidelines.
ESSENTIAL RESPONSIBILITIES: Essential responsibilities include the following. Other duties may be assigned. 1. Provides friendly and efficient customer service by demonstrating sincerity, patience and respect in all customer interactions. 2. Throughout the store, greets customers in a genuine and friendly manner. Learns customer names and uses them respectfully in greetings. 3. Assists customers throughout the store by: • Escorting them to products they are looking for • Loading or unloading heavy items and assisting with products that are out of reach • Offering product and/or recipe suggestions and recommendations • Responding to customers’ questions and requests in a timely manner • Treating them as the most important people in the store 4. Sincerely thanks customers for their business and choosing our store. 5. Demonstrates teamwork to ensure customer satisfaction and a pleasant working and shopping environment. 6. Welcomes, serves, and assists customers to provide excellent customer service in the department. 7. Develops department schedule to match customer traffic, ensuring proper staffing at peak times. 8. Ensures well-trained employees open and close the department according to the standard operating procedures (SOP’s). 9. Organizes backroom and coolers to receive daily deliveries, and ensure proper temperature of coolers. 10. Ensures storage and code dating standard operating procedures are adhered to for all products. 11. Writes all orders based on individual store needs and trends while being alert to communications from the deli merchandising team. 12. Manages the process for price changes and in store transfers. 13. Ensures removal and disposal of un-sellable product from the sales floor. Manager of Deli/Page 2 14. Ensures proper cold chain procedure is adhered to at all times; this includes delivery to the store, storage, stocking and holding on the sales floor. 15. Follows all merchandising guidelines, including display models, signage, and product packaging. 16. Oversees training of deli employees to use the scales correctly and guarantee correct pricing.
QUALIFICATIONS: Requires high school diploma or general education degree; one to three years retail experience; or equivalent combination of education and experience. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals in order to read financial reports. Ability to compute rate, ratio, and percent. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
WORKING CONDITIONS & FUNCTIONAL REQUIREMENTS: Work is performed in a retail store environment where there is regular exposure to cold temperatures and wet surfaces. The noise level is moderate, consistent with a retail store environment, and does include occasional noise of power tools and equipment. While performing the duties of this job, the employee is frequently required to walk, stand, turn, kneel, reach, squat, and stoop/bend. This position requires frequent lifting/carrying of 5 to 80 lbs., pushing/pulling 200 to 2000 lbs., as well as occasional crawling, climbing ladders, and walking on uneven ground. This position requires regular use of equipment such as slicer, fryer, oven, scale, knives, box cutter, and pricing gun. Unlimited shift availability is required in order to cover both AM and PM shifts where a manager is not working.
IMPORTANT DISCLAIMER NOTICE: The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The Employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business, competitive considerations or the work environment change.
Job Type: Full-time
Pay: From $20.80 per hour
Benefits:
Experience level:
Shift:
Ability to Relocate:
Work Location: In person
Full Time
$47k-55k (estimate)
04/05/2024
08/01/2024
The job skills required for Deli Manager include Customer Service, Merchandising, Pricing, Teamwork, Customer Satisfaction, Standard Operating Procedures, etc. Having related job skills and expertise will give you an advantage when applying to be a Deli Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Deli Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Deli Manager positions, which can be used as a reference in future career path planning. As a Deli Manager, it can be promoted into senior positions as a Bakery Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Deli Manager. You can explore the career advancement for a Deli Manager below and select your interested title to get hiring information.
If you are interested in becoming a Deli Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Deli Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
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Step 3: View the best colleges and universities for Deli Manager.