PHYSICAL DIMENSIONS INTEGRATIVE HEALTH GROUP

We are a multi-disciplinary health group currently with three sports chiropractors, two physical therapists and a family nurse practitioner providing superior multi-disciplinary care. Our practice is in the middle of a physical expansion, and we are adding providers to our existing staff and are in need of additional, patient forward, well organized and motivated administrative team members to support the growth.

Our mission is to provide individualized, patient-centered care in a progressive, multi-disciplinary setting to achieve a high standard of care with exceptional outcomes through a compelling patient experience.

PRIMARY DUTIES:

• Deliver an excellent patient experience.
• Perform all front office and reception duties with other front office staff. This includes answering phones, scheduling, taking payments, opening/closing office, transferring patient through office, start pre-treatments protocols, scanning, uploading, faxing, cleaning treatment rooms, disinfect equipment between each patient, laundry and data entry.
• Maintain all providers’ schedules to maximize schedule per manager's direction, manage patient flow, wait list and front-fill schedules, prevent overbooking based on provider preferences.
• Assist with scheduling service addons for patients.
• Assist with patient hook ups as directed by providers.
• Audit patient alerts and accounts.
• Image requests as directed by providers.
• Pre-authorizations as needed.
• Communication with other offices for follow up patient care.
• Follow up patient care in office.
• Referral tracking.
• Scanning and uploading files.
• Faxing.
• Laundry.
• Daily opening and closing duties.
• Light clinic cleaning.
• Maintain treatment room cleanliness and supply stock.
• Assists with clinic tasks.

COMMUNICATION RESPONSIBILITES:

• Professionally represent Physical Dimensions IHG at all times.
• Provide clear communication to all patients about their treatments.
• Maintain positive working relationships with all employees, providers and patients.
• Follow Physical Dimensions IHG guidelines for conflict resolution when needed.

Job Type: Part-time

Pay: $18.00 - $21.00 per hour

Expected hours: 20 – 30 per week

Benefits:

• Paid sick time

Healthcare setting:

• Clinic

Medical specialties:

• Physical & Rehabilitation Medicine
• Primary Care
• Sports Medicine

Schedule:

• Monday to Friday

Work Location: In person