About us

Phoenix Photo Lab is a small business in Phoenix, AZ. We are professional, agile and professional.

Our work environment includes:

• Modern office setting
• Food provided
• Modern office setting
• Growth opportunities
• On-the-job training

Job Overview:

We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and assisting with their inquiries and needs. This is a great opportunity for someone who enjoys working in a fast-paced retail environment and has a passion for delivering outstanding customer experiences.

Duties:

- Greet customers in a friendly and professional manner

- Assist customers with product inquiries, purchases, and returns

- Operate cash register and handle financial transactions accurately

- Provide product knowledge and recommendations to customers

- Maintain cleanliness and organization of the store

- Handle customer complaints or concerns with patience and empathy

- Collaborate with team members to achieve sales targets

- Process online orders and arrange for shipping or pickup

Experience:

- Previous experience in customer service or retail is preferred

- Bilingual proficiency in English and another language is a plus

- Strong communication skills, both verbal and written

- Ability to effectively sell products and upsell additional items

- Familiarity with cash register operations and retail math

- Excellent time management skills to prioritize tasks effectively

- Knowledge of print sales or technical sales is an asset

If you are a dedicated individual with a passion for providing exceptional customer service, we would love to hear from you. Join our team and be part of a dynamic retail environment where you can make a difference in the lives of our customers.

Note: This is a paid position.

Job Type: Full-time

Pay: $15.00 - $19.04 per hour

Expected hours: 30 – 40 per week

Benefits:

• Employee discount

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Rotating weekends

Ability to Relocate:

• Phoenix, AZ 85006: Relocate before starting work (Required)

Work Location: In person