Description

SUMMARY

Under the supervision of the RN Supervisor and Program Director, provides operational support to facilitate the delivery of clinical services to patients. The schedule for this part-time position is 2:30 pm to 11:00 pm.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and responsibilities may be assigned.

• Supervises the (self) administration of medication to patients.
• Transcribes medication orders and monitors medication records for compliance.
• Perform accurate and complete audits of medication transported, received, administered, stored, or disposed of, as trained, and assigned.
• Maintain patient confidentiality and conduct in accordance with Phoenix House medication policies and procedures.
• Enter data into computer EMR software.
• Answering telephones
• Update and file patient medical records
• Scheduled appointments
• Arranging for hospital admissions and laboratory services
• Correspond with external agencies, pertaining to client(s) as needed.
• Perform other duties as assigned.

COMPETENCIES (KSA’s)

• Ethical Practices
• Judgment
• Relationship Management
• Time Management
• Empathy
• Professional Boundaries
• Global and Cultural Awareness
• Critical Evaluation
• Problem Solving
• Decision Making
• Communication
• Teamwork
• Crisis Management
• Technical Capacity

Qualifications

REQUIRED EDUCATION/LICENSES/CERTIFICATIONS

• High School Diploma/GED
• Graduate from an accredited Medical Assistant Program

REQUIRED EXPERIENCE

• 2 years of experience in a healthcare setting

WORK ENVIRONMENT

• This job operates in an indoor office environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers.

PHYSICAL DEMANDS

The physical demands described here represent those that must be met by an employee to successfully perform the essential duties and responsibilities of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

• Regularly required to sit, use hands to type, handle, or feel objects, tools, or controls; reach with hands and arms, and talk or hear.
• Frequently required to stand, walk, stoop, kneel or crouch and lift and move up to 20 pounds.