Summary

The part time receptionist will cover lunches and time off for the full time receptionist. They will receive, greet, assist all visitors and prospective students with a warm giving posture maintaining a very positive attitude.

Essential Functions

• Answer, screen and forward incoming phone calls. Take messages for those that work remotely and send email with message(s).
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook and issue visitor badges).
• Greet clients and visitors as soon as they arrive and connect them with the appropriate party.
• Sort and separate mail after delivery and notify appropriate person for pick up. Obtain signature from person picking up packages.
• Assist Student Services with assembling immigration folders.
• Ensure reception area is tidy and presentable.
• Provide basic and accurate information in-person and via phone/email.
• Maintain Conference Room Schedule.

Competencies

• Solid written and verbal communications.
• Professional attitude and appearance.
• Ability to be resourceful and proactive when issues arise.
• Excellent organizational skills.
• Multitasking and time-management skills, with the ability to prioritize tasks.
• Customer Service attitude.

Physical Demands

• Stationary position: Must be able to to remain in a stationary position up to 75% of the time.
• Move, Traverse: The person in this position need to occasionally move about the campus to provide on-site tours.
• Communicate: The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
• Ascend/Descend: Must be able to walk up and down stairways.
• Operate: Constantly operates a computer and other office equipment: phone, printer/copier.
• Detect: The ability to observe details at close range

Position Type and Expected Hours of Work

Part time. Will cover lunches Mon-Fri, 12:00pm- 1:00pm and days off for the full time receptionist.

Travel

N/A

Required Education and Experience

• Proficiency in Microsoft Office Suite
• Hands-on experience with office equipment (fax machine, copier and printer)
• High School Diploma
• Must be authorized to work in the US.

Preferred Education and Experience

Prior customer service experience

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Phoenix East Aviation is a Drug Free Workplace and all applicants will be subject to a pre-employment drug screen.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.