Description

Company name: Philadelphia Corporation for Aging

Title of position: Manager, Community Living Options (CLO) Program

Position type: Full Time

Pay range: $71,307.93 - $82,547.84 varies with experience.

Location: PCA Main Building

THE ORGANIZATION

A private nonprofit organization founded in 1973, Philadelphia Corporation for Aging (PCA) is a large agency that is part of the Area Agency on Aging (AAA) nationwide network. Founded as a result of the federal Older Americans Act, the AAAs are mandated to “facilitate the area-wide development and implementation of a comprehensive, coordinated system for providing long-term care in home and community-based settings, in a manner responsive to the needs and preferences of older individuals and their family caregivers.” PCA carries out this mission through advocacy, stewardship of public funding, planning, development and administration of programs, and service coordination.

The mission of PCA is to improve the quality of life for older Philadelphians and those with disabilities and assist them in achieving the greatest possible levels of health, independence, and productivity.

Benefits:

• Medical, prescription drug, vision, and dental coverage
• Flexible spending plan (health and dependent care)
• EAP, life insurance, short- and long-term disability insurance
• Pre-tax commuting, and parking benefits
• 403(b) retirement plan with employer contributions and optional employee pre-tax contributions.
• Annual paid time off includes 13 holidays, 10 sick days, 2 personal days, and 3 weeks' vacation depending on tenure.

Requirements

Description of Role: Under the supervision of the Caregiver Support Program (CSP) Director in the Long-Term Care Department, the Manager is responsible for the day-to-day management of the Community Living Options Program(s). This responsibility includes the development of housing placement resources, outreach for community living options programs, administration and oversight of the state-regulated Domiciliary Care Program, administration of any other Department of Aging-sponsored home-sharing programs, and oversight of Housemates of Philadelphia County. This position entails the direct supervision of Resource Developers, Care Managers, occasionally grant-funded staff, and clerical support staff.

Required Education: Bachelor’s Degree in social work or equivalent education and experience.

Required Experience: 

• At least five years of combined case management and/or supervisory experience working in the field of aging or related field. 
• Preference given to experience directly related to community-based care, supported living arrangements, aging services, and/or mental health services.
• Experience in Aging Services.

Job Responsibilities: 

a. Carries out all activities to meet the mission of the Community Living Options program(s). Coordinates the work of direct service, technical, and support personnel in meeting the community-based long-term care needs of individuals with disabilities and older adults.

b. Oversees the planning, development, and implementation of all aspects of the CLO program(s), including programmatic decision-making, Office of Behavior Health invoicing, and annual budgeting and tracking.

c. Supervises Domiciliary Care Manager(s), Resource Developer(s), and clerical support staff. Meets regularly with direct reports and team; maintains appropriate supervision records.

d. Monitors staff compliance with automated systems and assures consistent, current, and accurate data input by all staff.

e. Implements state standards and regulations applicable to the Domiciliary Care Program including Community Health Choices requirements. Oversees and monitors a quality assurance program consistent with the agency quality assurance objectives. Participates in program audits and reviews and follows through with necessary changes and reporting. Assures direct service staff are in full compliance with state standards and regulations. 

f. Monitors the delivery of services and identifies and addresses problems or barriers in service delivery systems.

g. Assists with recruitment and hiring as needed in conjunction with Human Resources and ensures compliance of PCA policies and procedures by staff

h. Manages the professional development and training program for program staff. Works with the staff to identify on-going training needs for clinical and other staff in the areas of health care and social service delivery and develops or arranges for training.

i. Works closely with other PCA Departments and staff to ensure good communication. 

j. Participates in training and meetings with outside organizations and other PCA departments, as necessary.

k. Meets various reporting requirements as required or otherwise deemed appropriate by the CSP Director and/or the Executive Administrator of Long-Term Care.

l. Serves as a back-up for the department staff on a day-to-day basis, responding to questions and problems from providers, consumers, and PCA management staff.

m. Contributes to upholding a highly supportive team culture. 

n. Performs other duties as assigned.

Job Requirements: 

• Ability to manage a variety of projects simultaneously, ensuring excellent outcomes and reporting.
• Well-developed interpersonal and communication skills.
• Excellent computer skills, especially Office 365 including Sharepoint, Word, Excel, and other programs.
• Knowledge of long-term care programs, especially those related to housing.

For information on Philadelphia Corporation for Aging, including more information on our company culture, visit our website at https://www.pcacares.org/

All applicants will receive an acknowledgement that their application has been. Those candidates selected for further consideration will be contacted.

Philadelphia Corporation for Aging is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.