Phelps Dunbar LLP is an AmLaw 200 full-service law firm. The Office Services Clerk is responsible for assisting legal staff with outside deliveries, including court filings, and tasks associated with both onsite and offsite records management. This position also assists at the front desk/receptionist receiving calls, scheduling conference rooms and conference calls. The Office Services Clerk is also responsible for technical support of Office Services’ applications, video, audio, and cost recovery equipment within the local office, in addition to assisting with firm-wide support in these areas.

Essential Duties and Responsibilities:

• Assist secretaries and paralegals with the timely filing of daily correspondence, pleadings and other documents using standardized procedures. The emphasis will be to handle out of office court filings, trustee’s office and register’s filings.
• Assist at the front desk/receptionist desk receiving calls, scheduling conference rooms and conference calls as requested. 
• Assist with firm-wide support, training, and troubleshooting of various Office Services’ applications and equipment, in addition to conference host operator duties.
• Install phone equipment for new hires, and conduct training.
• Setup and test video/audio equipment in conference rooms. Support desktop video.
• Assist with document retention and destruction policy implementation project.
• For physical records, enter all folder and box descriptions into the records management system, create labels, and ensure accuracy.
• Organize physical files in file cabinets, work rooms and at the offsite storage facility as needed.
• Responsible for processing requests for record retrievals from offsite storage. This includes the pick-up and delivery of files / boxes from the requestor, data entry into the records system, and labeling of all boxes and folders.
• Retrieve and deliver physical files and boxes from offsite records warehouse to office.
• Maintain inventory of physical files in warehouse, and create file/box indexes of materials.
• Securely shred documents approved for destruction as requested.
• Provide excellent service to attorneys, management, staff and other professionals.
• Handle other tasks and special projects as assigned by manager.