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Description
Do you take pride in having exceptional communication skills? Are you comfortable providing noteworthy customer service and building relationships along the way?
Your skills could be used to work hand in hand in assisting our customers. With this role, you will have the opportunity to help them through their automobile financing needs both over the phone and in person.
If you are ready to make a difference, join an enthusiastic team and start a lifelong career, Come Begin Your Story as a Customer Service Representative !
Professional Financial Services (PFS) has been purchasing retail installment contracts for new and used automobiles, trucks and motorcycles originated by franchise and independent vehicle dealers since 1995.
We have over 50 branches in 12 different states.
Youll know you are a successful Customer Service Representative when you :
Provide outstanding customer service and problem resolution
Perform collection activities on delinquent accounts
Perform Welcome Calls
Act as back up to our Administrative Assistant to receive loan payments and fund loans
Perform Skip Tracking and other locate activities
You could be a great addition as Customer Service Representative if you have :
Previous customer service and / or collections experience
A valid state drivers license, with an acceptable drivers record
Access to a reliable automobile for work use
Keep in mind that we provide :
An EXCELLENT benefits bundle that includes medical insurance ( minimal cost to the employee ), dental, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time.
Monthly Bonus Potential You have the ability to earn a monthly bonus when your team meets your Company set goals!
Community Service - As a company, we are pro-active members of the community. We make ongoing contributions to charities, local food banks, educational institutions and more.
Growth Potential- We believe in fostering our employees talents and providing a pathway for their individual career story.
TOP-of-the-line training that includes hands-on training, online training, and new hire class orientation. We are committed to helping you build a solid foundation and do your job to the best of your abilities.
Come Begin Your Story! Apply Today!
Last updated : 2024-05-14
Full Time
Professional Associations
$40k-50k (estimate)
05/22/2024
05/24/2024
pfsgroup.org
CORAL SPRINGS, FL
200 - 500
2005
KEVIN GREENE
$10M - $50M
Professional Associations
PFS Group provides accounts receivable enhancement programs that are custom-designed for each client's individual needs. Our experienced professionals communicate with your patients to provide a compassionate account resolution experience, while improving your hospital's return on investment. PFS Groups dedication to superior customer service helps maintain your excellent reputation throughout the patient community and healthcare industry. Our services include: patient balance management, insurance accounts receivable management, conversion assistance programs and interim management. Maximizin...g customer satisfaction while improving your bottom line, we deliver personal service with patients needs in mind. PFS Group where experience counts.
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The job skills required for Customer service specialist include Customer Service, Financial Services, Building Relationships, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service specialist positions, which can be used as a reference in future career path planning. As a Customer service specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service specialist. You can explore the career advancement for a Customer service specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Specialist job description and responsibilities
Customer service specialists also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.
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Maintained excellent customer relations and developed customer rapport * Resolved customers complaints on as needed basis * Effectively developed telephone communication skills.
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Customer agents talk to customers on behalf of businesses and companies.
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They help customers with their queries and complaints.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Specialist jobs
Certified Customer Service Specialist (CSS).
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Communicate as efficiently as possible.
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Position requires thorough knowledge of product lines and the ability to exceed customer expectations.
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Step 3: View the best colleges and universities for Customer Service Specialist.