Petersen Hotels is seeking Housekeeping Attendants to join our Peoria, IL Hotels at Grand Prairie. Full-time and part-time positions are available.

Title: Back of House Attendant (Housekeeping, Laundry)

Summary:

Thoroughly clean hotel guest rooms and all other assigned areas in a timely organized manner to ensure guest satisfaction, proper sanitation, and professional appearance of the hotel.

Responsibilities and Expectations:

• Clean and stock guest rooms and public areas in a timely organized manner according to procedures and brand and company standards.
• Clean rooms in accordance to specific brand and company standards including but not limited to making beds, cleaning bathrooms, vacuuming carpet and dusting furniture.
• Operate housekeeping equipment in a correct and safe manner.
• Utilize proper cleaning supplies and quantity of cleaning supply in accordance with brand and company standards.
• Maintain terry/linen and supply carts in a neat and organized manner.
• Replenish supplies and restock shelves and carts as needed.
• Report lost and found items to supervisor.
• Transport trash and waste to disposal area.
• Report needed repairs of unsafe conditions to supervisor.
• Responsible for proper administration of key control for issued keys or keys left by guests in room.
• Operate washing machines and dryers according to recommended capacity and other manufacturers’ guidelines. Ensures chemicals are added in the correct quantities prior to wash cycle.
• Sort dirty terry/linen according to type prior to washing.
• Handle contaminated terry/linen per company, brand, and OSHA standards.
• Fold clean terry/linen and store as appropriate.
• Monitor condition of terry/linen.
• Assist in daily terry/linen counts for inventory purposes.
• Inform supervisor of malfunctioning equipment.
• Perform deep cleaning and routine maintenance as assigned.
• Respond quickly to guest requests in a professional manner. Report all concerns, complaints or requests to appropriate department. Follow up to ensure guest satisfaction.
• Maintain a professional and respectful image at all times through appearance, dress and actions.
• Maintain a positive attitude while at the hotel and when representing the hotel off the premises.
• Refrain from disrespectful words and actions towards guests, fellow employees and supervisors.
• Follow all company and hotel brand policies and procedures.
• Other duties assigned by supervisor or management.

Physical Requirements:

• Must be able to lift objects weighing up to 50 pounds.
• Must be able to carry objects weighing up to 25 pounds.
• Must be able to push or pull objects weight up to 50 pounds..
• Must be able to stand, stoop or bend frequently throughout the day
• Reaching and grasping with arms and hands, including reaching above shoulder level.
• Working with equipment to perform procedures where carelessness could result in minor cutes, bruises or muscle pulls
• Possible exposure to marked changes in temperature and humidity

Supervised by the Executive Housekeeper and General Manager

BENEFITS
Competitive compensation based on experience
Time and a half holiday pay
Optional medical, dental, vision, and life insurance for part and full-time positions
Paid Time Off for part and full-time positions
Discounted rates at any of our hotels
401K Retirement Plan
Opportunities for advancement
On-site training programs
Flexible schedules
Career stability

Job Types: Full-time, Part-time

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

Work Location: In person