Please apply here or send your resume to:hiring@personenyc.com
We are looking for a strong, polished and dynamic General Manager and Service Director for Michelin star rated Upscale restaurant in Soho NYC.
**About Us:**
We are a prestigious Michelin-starred restaurant nestled in the vibrant neighborhood of Soho, New York City. Our establishment has been recognized as one of the top 100 best restaurants in NYC by The New York Times in 2024. With a commitment to culinary excellence, unparalleled service, and an exquisite ambiance, we strive to provide our guests with an unforgettable dining experience.
**Job Description:**
We are in search of a polished and dynamic General Manager to lead our upscale restaurant to new heights of success. The ideal candidate will possess exceptional leadership skills, a passion for hospitality, and a proven track record of excellence in the fine dining industry. This is a unique opportunity to join a renowned establishment and play a pivotal role in shaping its continued success.
**Responsibilities:**
1. **Leadership and Team Management:**
- Provide strong leadership and guidance to our talented team, fostering a culture of excellence, professionalism, and teamwork.
- Recruit, train, and mentor staff members to ensure the highest standards of service and hospitality are consistently met.
- Set clear expectations, delegate tasks effectively, and provide ongoing feedback and support to promote individual and team growth.
2. **Guest Experience:**
- Oversee all aspects of the guest experience, ensuring that service is impeccable and that guests feel welcomed and valued throughout their visit.
- Actively engage with guests to solicit feedback, address concerns, and exceed expectations, maintaining the restaurant's reputation for exceptional hospitality.
- Collaborate with the culinary team to ensure that food quality, presentation, and consistency consistently meet the highest standards.
3. **Operational Management:**
- Manage all day-to-day operations of the restaurant, including staffing, scheduling, inventory management, and financial performance.
- Develop and implement efficient operational procedures to optimize productivity, minimize waste, and enhance overall efficiency.
- Monitor key performance indicators and financial metrics to track progress towards goals and identify areas for improvement.
4. **Financial Performance:**
- Work closely with the ownership and finance team to develop and manage budgets, forecasts, and financial targets.
- Implement strategies to drive revenue growth, increase profitability, and control costs while maintaining the highest standards of quality and service.
- Analyze financial reports and performance data to make informed decisions and adjustments as needed.
5. **Community Engagement and Marketing:**
- Build and maintain strong relationships with guests, vendors, and the local community to foster goodwill and drive repeat business.
- Collaborate with the marketing team to develop and execute promotional initiatives, events, and partnerships to attract new customers and enhance brand awareness.
- Represent the restaurant at industry events, networking opportunities, and community gatherings to further elevate its reputation and visibility.
**Qualifications:**
- Proven experience as a General Manager or similar leadership role in an upscale, Michelin-starred restaurant environment.
- Deep understanding of fine dining service standards, wine knowledge, and culinary trends.
- Exceptional leadership, communication, and interpersonal skills, with a focus on fostering a positive and collaborative work environment.
- Strong organizational and problem-solving abilities, with a keen attention to detail and a commitment to excellence.
- Proficiency in restaurant management software and Microsoft Office suite.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred.
**Benefits:**
- Competitive salary and performance-based incentives.
- Comprehensive health, dental, and vision insurance.
- Retirement savings plan with employer match.
- Generous vacation and paid time off.
- Professional development opportunities and career advancement prospects.
Salary $100/120K Bonus
full Health care coverage
2 weeks PTO
50 hours schedule
Only Evenings 5 days a week 
Please apply here or send your resume to:
hiring@personenyc.com