About Us: With over 45 years of dedicated service to our communities, Personal Touch has been a trusted provider of home care. Our priority lies in ensuring exemplary patient care while fostering a supportive and empowering workplace culture for all team members. We are currently seeking compassionate and skilled professionals to join our team and continue our legacy of providing personalized and attentive care to patients in the comfort of their own home.

Why Choose Us:At Personal-Touch Home Care, we are committed to creating a rewarding and fulfilling experience for our team members. Our established history and reputation provide a stable and trusted foundation for your career. Join us in positively impacting the lives of our patients and their families. As a member of our team, you will enjoy a wide range of benefits that enhance your overall well-being and support your career growth. They include:

Employee Recognition Programs: We acknowledge and celebrate your contributions.

Comprehensive Health Benefits: We offer an inclusive package with Medical, Dental, Vision, Accident, and Long-Term Disability Coverage to ensure access to quality medical care while promoting overall wellness.

Generous Paid Time Off: We provide generous paid time off to ensure you can recharge and return to work refreshed, leading to greater productivity and job satisfaction. We support a healthy work-life balance.

Retirement Benefits: We offer a 401k plan to secure your financial future and help you save for retirement.

Life Insurance: We offer company paid life insurance providing peace of mind and financial protection for you and your loved ones.

Mileage Reimbursement: We make sure you're compensated for your business travel.

Monthly Cell Phone Allowance: Stay connected with our team and patients seamlessly.

Opportunities for Professional Growth and Development: Empowering you to thrive and grow.

Employee Assistance Program: Supporting the well-being of you and your family.

Perks Program: Exclusive deals and offers on products, services, and experiences you need and love

JOB SUMMARY:
The Staffing Coordinator is responsible for coordinating and scheduling patient care staff and providing assistance to administrative staff. Staffing Coordinator may also have Intake duties.

RESPONSIBILITIES:
1. Duties may include taking initial phone call/faxed referrals on patients referred for home care:

• Answers phones and takes initial phoned/faxed referrals on patients referred for home care.
• Identifies and verifies insurance coverage of home health care services.
• Completes referral information that includes intake data, and documents in the electronic record.
• Maintains liaison relationship with hospital and insurance personnel, providing information and education on Organization services.
• Collects and maintains statistical data on all referrals and submits them regularly as required.
• Verifies patient’s primary care physician.
• Calls prospective patient to introduce services, verify primary care physician, verify patient information, and document accordingly in computer system.

2. Schedules/coordinates patient care staff according to Agency policy and under the supervision of the Clinical

Director/Supervisor.
3. Updates information daily regarding employee absentee status for no call/no show, cancellations, refusals and employee illness and reports this information to Clinical Supervisor.
4. Participates in compiling schedules and time summaries and submits to Clinical Director/Supervisor weekly.
5. Maintains pertinent information regarding incoming calls, availability and comments and submits to Clinical

Director/Supervisor.
6. Updates Clinical Director/Supervisor regarding patient issues and concerns in a timely manner.
7. Participates in provision of patient billing information.
8. Schedules all necessary personnel and resolves all last-minute cancellations.
9. Participates in on-call rotation, if there are non-clinical on-call rotations
10. Performs other duties as assigned.

QUALIFICATIONS:
 Current nursing license to practice in West Virginia
 Excellent customer service skills.
 Ability to interact effectively with all levels of personnel.
 Effective organization skills with attention to detail.
 Effective written and verbal communication skills in English.
 Ability to work effectively in a team environment.
 Ability to represent the Agency as a professional.

Job Type: Full-time

Schedule:

• 8-hour shift
• Monday to Friday

Experience:

• Home Health: 1 year (Preferred)

License:

• Professional (Required)

Benefit Conditions:

• Waiting period may apply.

Work Remotely:

• No

Job Type: Full-time

Pay: $25.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Medical specialties:

• Home Health

Standard shift:

• Day shift

Weekly schedule:

• Monday to Friday

License/Certification:

• West Virginia LPN license (Required)

Work Location: In person